Ethan Zuckerman’s online home, since 2003

Scoble, Kenya and learning to connect

Mark Hopkins wrote a provocative post on Mashable, a prominent social networking technology blog, last week. Titled, “Forget Kenya, Let’s Talk Scoble-gate!“, the post berates the tech community for their overfocus on Robert Scoble’s battle over terms of service on Facebook versus their complete lack of focus on breaking news in Kenya.

As he points out, there’s a good technology angle to the Kenya story – blogs have served a critical media function during the crisis, and there’s legitimate concern that net access might be constrained by the government. But this story got very little play within the tech blogosphere:

I was immediately struck by the dichotomy here of our two worlds, and I was a little bit ashamed that the tech blogosphere was devoting so much digital ink to the trivial matter of a Facebook account getting closed. Here we are, faced with issues of privacy, network neutrality, government intervention, packet shaping, free speech, and citizen journalism; all the hot-button issues of the tech blogosphere, but this time with actual lives at stake.

danah boyd forwarded me the post with the subject line, “you have an ally”. It was great to see an author on a blog with a vastly larger audience than mine make the case for the need for more attention to an important and breaking news story. But I’m interested in Hopkins’ post for reasons beyond the fact that he’s providing reinforcement of an idea that I think is really important – that tech people need to be aware of stories outside their usual orbit. His post is an elegant illustration of why people grasp onto some stories and miss others.

Hopkins tuned into the story about Kenya because of a post from a high school friend, Rob Rooker, who is based in Kenya as an aid worker. This sort of personal connection is a pretty common way for people to encounter stories they might otherwise have missed. If my best friend is Vietnamese, I’m more likely to track newspaper stories on Vietnam; if I’ve travelled to Jordan, I’m more likely to follow stories on Jordan. This phenomenon was one of the motivations behind both Geekcorps and Global Voices – having relationships with people in the developing world, either through real or virtual contact, is a major motivator in making people better globalists.

This same phenomenon helps explain why a story about Robert Scoble’s tussles with Facebook is so easy for tech bloggers to amplify. Tech bloggers know who Scoble is, so he feels like a friend, a virtual celebrity friend. Most of us use Facebook, so we have immediate context for his situation. It’s an extremely easy story to relate to and to blog about.

(Scoble is, in fact, a friend. And he’s a good guy who’s been very generous in trying to draw blogger attention to Global Voices and to voices from the developing world. So there’s a bit of irony in a Scoble versus Kenya battle, as Scoble’s someone I know is interested in the sorts of tech issues surrounding bloggers in the developing world and in challenging situations…)

The truth is, bloggers as a whole are much more likely to amplify stories they can find personal connections to than stories that are completely novel to them. I’ve got a crufty old set of scripts that grab every story from the New York Times and the BBC and check against Technorati to see whether bloggers amplify the stories. Looking through today’s results (which are ugly, and incomplete, as Technorati evidently had some API trouble over the weekend), I find that the twenty most blogged stories on the New York Times include nine stories on US politics, seven stories that talk about technology or the IT industry, and four stories with a focus on science or health. The Times reported quite extensively on situations in Kenya and Pakistan during those days, but those stories weren’t amplified as often. The most blogged story on the Benazir Bhutto assassination ranks #25th in the most blogged stories, and a story on the Kenyan crisis appears at #31.

(The top 20 stories from the BBC, during the same period, have quite a different pattern. While the most blogged story is about US politics, there’s a larger set of science and health stories, as well as some international sports stories and some pure international news.)

In my experience collecting this sort of data from the New York Times and the BBC, the following factors make it much more likely that a story will be amplified by bloggers:

– A focus on the technology industry, which is where many bloggers work
– A focus on US politics, as many bloggers are closely engaged in US politics
– A focus on terrorism anywhere in the world, but especially affecting US forces
– New developments in science (we’re geeks)
– Stories about health that include prescriptive information (drink red wine, work less, exercise – “news you can use”)

In other words, a story about a prominent blogger experiencing health problems due to the stress of blogging should be a knockout. (If the stress had come from a terrorist attack, that would truly put the story over the top.)

My point in this post isn’t to nag bloggers for putting too much attention on tech and the US presidential elections – Hopkins has already done that well. It’s to mention that this is a known bug. If you’re an activist concerned with getting bloggers to pay attention to Kenya, play up the tech angle. It’s worked for us. Ndesanjo Macha has a great piece on the power of the Internet in the wake of the Kenyan crisis, and it’s been amplified by 15 bloggers, which is HUGE for a Global Voices story.

If you’re a tech blogger who suspects that this bug is affecting your view of the world, then it’s a good time to fight homophily. Like Hopkins, you can find an old friend who’s got connections to another part of the world and start paying attention to where he or she is from. Or you can get really brave and simply start deciding to read one of the hundreds of thousands of non-US, non-European bloggers who write in English – we feature a couple hundred of them every week.

When I started working on Global Voices a few years ago, I thought this was a repairable bug. First, I assumed that there was simply a paucity of news coming from the developing world. While that’s sometimes true – it’s hard to get accurate news from Darfur or Somalia – it’s less true than you’d think. There’s a lot of good journalists – still, even despite massive cuts and layoffs at good newspapers – in far-flung corners of the world, and even more bloggers.

Now I think it’s a demand problem, not a supply problem. People are reporting about Kenya. Most bloggers aren’t blogging about it. It’s not that they’re bad people – it’s that they feel disconnected from the story, that they’ve got nothing invested in it and nothing to add to it. Solving that problem of disconnection likely goes way beyond more reporting or better systems to produce serendipity in newspapers – it’s a fundamental problem of living in a global society and interacting primarily with your own tribe.

If you need a connection to the Kenya story, start reading Daudi. He’s a prominent Kenyan geek who’s put his ass on the line this week, going to the front lines of protests to document people’s anger over the disputed election and the government reaction. He rocks. You’d like him. Consider him your friend, and use him as a way into a story that might otherwise be closed to you. Tell him Ethan sent you.

3 Responses to “Scoble, Kenya and learning to connect”

  1. Its about time someone said this. I think it just characterizes the parochialism of many people in the west. People are selfish. Only care about what affects them. A sad state of affairs.

  2. Ethan, Our Minciu Sodas laboratory http://www.ms.lt is very active in Kenya and we have succeeded in distributing funds as mobile phone credits which are sent to vulnerable, helpful, frustrated people and especially to engage enemies in our Pyramid of Peace.
    http://groups.yahoo.com/group/holistichelping/message/1702

    I ask your help that bloggers might connect with our Kenyans on the ground.
    http://www.worknets.org/wiki.cgi?KenyansToCall
    We will try to do this on a geographical basis and develop a system so people around the world can help directly as we are in Eldoret: http://www.worknets.org/wiki.cgi?Eldoret

    Here’s an example of how we helped Jackton Arija whose family ran out of food:

    Thu Jan 3, 2008 8:22 am (Yahoo time?) “Thank you all for your concern about Kenya, a lot is happenning here and many and many people have lost their lives.As Sam has said there is no food,no transport and no money and medication.Right now as speak we dont have food and i am just in the house with my kids boiling hot water and putting some remaining sugar on
    it for the kids.”

    Fri Jan 4, 2008 8:43 am: “Right now i am in Homa-bay with my family and things are very bad here,i just sneaked to come and look if there is any email.Everybody in Homa-bay are in house,there is no food and even if you get it the prices are doubled.I dont even have air time to call Sam yesterday.Five people died yesterday after riots this side.”

    Sun Jan 6, 2008 6:29 am: “I thank you all making all efforts for me to have food in my house,Ken Owino sent airtime oh Ksh 1500 and Dennis also snet me and airtime of ksh750.I managed to sell and use to buy food in my house and my neighbour who was also lacking food.I called Sam to let him know that i am now ok with my family.”

    http://www.ms.lt/?thinker=Jackton_Arija

  3. Ethan, I will add that one of the Pyramid of Peace leaders in Kenya is Dennis Kimbambo of REPACTED who recently one a Rising Voices microgrant. http://wiki.rising.globalvoicesonline.org/REPACTED

    Dennis leads community theater projects in which people can discuss different approaches to matters such as AIDS. Yesterday he entertained refugee children for six hours. Here is his letter:

    This Crisis is here to stay for sometime unless something is done at the national level, the president is fuelling more anger by naming a cabinet while the mediator (Ghanaian president Kuffor) is in the country for talks and mediation, the insistence of the government pokes person that e don’t need mediation is not helping matters at all.

    Away from that I think what we are doing at the grass root level is reaching far more people than I thought, the idea of credit being shared has helped many and some of them are even getting more of the friends talking and discussing issues that are serious in preventing deaths, Collins Oduor and Charles Kilel have made serious advances into the affected areas (not that we have not all made advance) but they have been able to reach those guys who are fighting on the ground. I have just sent more airtime to Kilel I talked to one of the person he has sent credit too and they were talking about the situation as it was this morning where some trouble had started after Kibaki named his cabinet the youths there are removing the road blocks but are staying very close to the highways as they have discovered a new way of making money from the motorists.

    There is hope for this young people now and the violence will reduce at least in this group that this young man has been reaching. Collins has been reaching out to another group in Kilelwet and he will be meeting them at some point, they move to Kuresoi (which has been volatile even before elections)to cause havoc there, a group that we should be reaching out to is the Pokot who from what I have been hearing from the youths are causing more harm than any other group, whoever has contact for them I will be happy to involve them am still trying to reach out to them also.

    Wesley am going to call you with a contact of a person who can get you nutritious food supply, I a not able to give you money for transport at this time but hope to be able to get some to you when we have more, about the children games I will advice that you get a theatre group there and involve them in fun games we did the same here in Nakuru and it worked very well for us. I urge you guys to give feedback to the forum about what progress you have been making so far.

    I have just sent money to
    Grace Soi 5000
    Charles Kilel 7000
    I have about 350$ remaining let me put down all the transactions he am sending pics
    Am sending more to young people in affetcted (about 15) areas now for messages of peace with there peers the reason is some of this young people know the people whow are fighting and causing trouble.

Trackbacks/Pingbacks

  1. ScribbleSheet Blog - [...] Ethan Zuckerman takes a blow at those who have been concerned with reporting internet tittle tattle rather than world …
  2. Uncov, buzz aggregation, and the dumbness of crowds | Daily EM - [...] …And then I stumbled upon a post that Tim O’Reily wrote a few months ago:  "Facebook, the Quant Fund …
  3. Why don’t tech bloggers write about Kenya « Scobleizer — Tech geek blogger - [...] Online (which +is+ the right blog to keep up with human rights blogging from around the world comes to …
  4. Links for 20/1/2008 « Sioksiok’s Weblog - [...] for 20/1/2008 1) …My heart’s in Accra » Scoble, Kenya and learning to connect   Heartfelt and insightful post by founder …
  5. Full Circle Associates » Ushahidi.com - Getting More Doves on the Map - [...] http://www.ethanzuckerman.com/blog/2008/01/08/scoble-kenya-and-opening-the-closed-stories/ [...]
  6. CN Reviews (L) Christine Lu and The China Business Network! - [...] of Global Voices Online, its not because the voices of China and the world are not there. Its because …
  7. Robert Scoble is already global | CNReviews - [...] blog about Kenya. Via RConversation, I also read Global Voices co-founder Ethan Zuckerman’s defense of Scoble that also does …

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

 

Powered by WordPress | Designed by Elegant Themes