Comments for … My heart’s in Accra http://www.ethanzuckerman.com/blog Ethan Zuckerman’s online home, since 2003 Sun, 07 Feb 2016 22:41:45 +0000 hourly 1 https://wordpress.org/?v=4.4.2 Comment on Why is Verizon letting rural broadband decay? by Jamea http://www.ethanzuckerman.com/blog/2016/02/04/why-is-verizon-letting-rural-broadband-decay/comment-page-1/#comment-6378091 Sun, 07 Feb 2016 22:41:45 +0000 http://www.ethanzuckerman.com/blog/?p=5234#comment-6378091 Chad is wrong: is many cases telcos are refusing to sign up new adsl customers too. So there’s no chance to switch from satellite at all.

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Comment on Rewire: Digital Cosmopolitans in the Age of Connection by Michael http://www.ethanzuckerman.com/blog/rewire-digital-cosmopolitans-in-the-age-of-connection/comment-page-2/#comment-6378039 Sat, 06 Feb 2016 00:42:39 +0000 http://www.ethanzuckerman.com/blog/?page_id=4571#comment-6378039 Hi. Really I liked your book, “Rewire”. Thanks Write More! Sincerely, Michael

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Comment on Introducing FOLD, a new tool (and a new model?) for storytelling by My Homepage http://www.ethanzuckerman.com/blog/2015/04/22/introducing-fold-a-new-tool-and-a-new-model-for-storytelling/comment-page-1/#comment-6378002 Fri, 05 Feb 2016 08:51:46 +0000 http://www.ethanzuckerman.com/blog/?p=5070#comment-6378002 … [Trackback]

[…] Read More: ethanzuckerman.com/blog/2015/04/22/introducing-fold-a-new-tool-and-a-new-model-for-storytelling/ […]

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Comment on Why is Verizon letting rural broadband decay? by BMGM http://www.ethanzuckerman.com/blog/2016/02/04/why-is-verizon-letting-rural-broadband-decay/comment-page-1/#comment-6377990 Fri, 05 Feb 2016 05:26:49 +0000 http://www.ethanzuckerman.com/blog/?p=5234#comment-6377990 Just be grateful you have a male voice. I can’t even get to above a level one guy in India with my female voice. I have to wait until my husband gets home and have him read the questions I have written out for him.

I am a former Unix sysadmin and can’t get taken seriously enough to get real service. My husband can get a level 3 troubleshooter just by reading my questions in a male voice.
http://badmomgoodmom.blogspot.com/2013/07/i-hate-time-warner-cable.html

I thought it was just me, but I a friend (a UC Berkeley CS grad working for Oracle at the time) could not get an IT guy in India to escalate her help call. She was working in the office of another female CS at Oracle. They spent 1.5 hours trying to get the right network troubleshooter. 3 hours of software engineer time wasted because of sexism!

The janitor came in to take out their trash. They had him read their description of the problem and troubleshooting steps already taken. They got the call escalated and solved.

Men and women experience the internet and IT customer service in very different ways. My blood pressure shot up just from typing and reliving this.

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Comment on Why is Verizon letting rural broadband decay? by Sevesteen http://www.ethanzuckerman.com/blog/2016/02/04/why-is-verizon-letting-rural-broadband-decay/comment-page-1/#comment-6377977 Fri, 05 Feb 2016 00:03:23 +0000 http://www.ethanzuckerman.com/blog/?p=5234#comment-6377977 It isn’t a failure of capitalism when people are limited to broadband supplied on infrastructure created under one or two regulated monopolies. Rather, this is a failure of the transition away from regulated monopolies.

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Comment on Update, or a missing person report by Colin McCormick http://www.ethanzuckerman.com/blog/2016/01/31/update-or-a-missing-person-report/comment-page-1/#comment-6377754 Mon, 01 Feb 2016 03:35:42 +0000 http://www.ethanzuckerman.com/blog/?p=5224#comment-6377754 Yes, write more! That cabin isn’t just about improving your carpentry skills. :) But seriously, it would be great to see more posts; it’s always good to read them.

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Comment on Rewire: Digital Cosmopolitans in the Age of Connection by Cluetrain Manifesto - nya ledtrådar - axbom http://www.ethanzuckerman.com/blog/rewire-digital-cosmopolitans-in-the-age-of-connection/comment-page-2/#comment-6377472 Wed, 20 Jan 2016 12:37:55 +0000 http://www.ethanzuckerman.com/blog/?page_id=4571#comment-6377472 […] är utlagd framför oss som en buffé, och ändå håller vi fast vid vår biff och potatis, lamm och hummus, fisk och ris, eller vad det nu […]

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Comment on Insurrectionist Civics in the Age of Mistrust by Civics in an age of mistrust and decentralization | Grabber http://www.ethanzuckerman.com/blog/2015/10/19/insurrectionist-civics-in-the-age-of-mistrust/comment-page-1/#comment-6377463 Tue, 19 Jan 2016 19:28:35 +0000 http://www.ethanzuckerman.com/blog/?p=5207#comment-6377463 […] from Ethan’s post about his keynote at Syracuse University’s Humanities annual symposium on Insurrectionist Civics in the Age of Mistrust (highly recommended, and most of the images on this blog comes from the associated slide […]

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Comment on Re:publica Keynote: The System is Broken – That’s the Good News by Den Dreistufentest zum Zweistufentest machen « vgrass.de http://www.ethanzuckerman.com/blog/2015/05/05/republica-keynote-the-system-is-broken-thats-the-good-news/comment-page-1/#comment-6377168 Wed, 06 Jan 2016 16:01:33 +0000 http://www.ethanzuckerman.com/blog/?p=5075#comment-6377168 […] Die BBC griff Moores Konzept 2004 auf (Building Public Value: Renewing the BBC for the Digital World) und übersetzte es in einen Public Value Test (ebd.: 83 ff), der für den deutschen Dreistufentest Pate gestanden hat.9 Beide enthalten öffentliche Konsultationen, doch hält Moores Werkzeugkasten noch weitere Instrumente bereit, vor allem Public Score-Cards. Diese setzt der Bürgermeister von São Paulo, Fernando Haddad, seit 2914 ein, um 123 konkrete Projekte für seine Amtszeit anzukündigen, von Wohnungsbau über Fahrradwege bis Kanalisation (Cities Today 24.06.15). Dieser Target Plan erlaubt es Bürgern, die Fortschritte der Vorhaben direkt zu überwachen. Dafür hat Ethan Zuckerman, Direktor des MIT Center for Civic Media, eine Smartphone-App entwickelt, mit der sie Fotos von der Infrastruktur in ihrer Nachbarschaft mit ihren GPS-Daten hochladen, Vorschläge machen und miteinander diskutieren können (Zuckerman auf der rp15: Video, Text). […]

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Comment on Instaserfs: Precarious Employment in the New – and Old – Economy by Benjamen Walker’s Theory of Everything: Instaserfs (Parts 1, 2 & 3) | The Darko Index http://www.ethanzuckerman.com/blog/2015/07/20/instaserfs-precarious-employment-in-the-new-and-old-economy/comment-page-1/#comment-6376946 Wed, 30 Dec 2015 23:08:54 +0000 http://www.ethanzuckerman.com/blog/?p=5106#comment-6376946 […] For an excellent analysis of the episodes, read: http://www.ethanzuckerman.com/blog/2015/07/20/instaserfs-precarious-employment-in-the-new-and-old-ec… […]

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