Three years into my time at MIT, I’m trying to get back into the habit of blogging, something that was a near-daily habit for me during the years I was at Berkman. For me, blogging is a fairly selfish activity. If I write something helpful for you, that’s a happy accident. I write because it allows me to get ideas straight in my head, and because it helps me find other people working on similar problems.
In “The Power of Pull”, John Hagel and John Seely Brown argue that in information-saturated societies, one way to navigate information overload is to pull resources and people towards you, announcing the connections you need and drawing them towards you. It sounds both new-agey and privileged, and it’s a strategy that is surely easier to implement if you are in a position of power and authority where you can expect to be heard when you ask for help. But it’s also a strategy that often works, and in surprising and unexpected ways.
A few weeks ago, I wrote about the idea of monitorial citizenship and the work my students and I are doing on the topic in Brazil, where we are prototyping our Promise Tracker tool. Luigi Reggi, co-founder of Monithon, an Italian citizen monitoring project, read the article and contacted me, and two weeks ago, we met in Perugia, where we were both attending the International Journalism Festival.
The name “Monithon” is a contraction of “Monitoring Marathon”, a working method Reggi and colleagues were demonstrating in Perugia. They’d assembled a small group of concerned citizens and taught them how to identify a local project supported through EU funds and how to evaluate its success. In Perugia, the team examined a web portal that allowed citizens to compare the performance of local internet service providers. While the tool worked reasonably well, fewer than a hundred people had used it in the year it was online, leading the monitors to conclude that it was a partial success, at best, as a use of EU funds. They posted a detailed report, which included suggestions for ways the project could be improved. The report is accessible on the Monithon site and linked to an map of the country (made using Ushahidi), which shows all completed monitoring efforts.
Reggi and colleagues found the project in Perugia through OpenCoesione, a government-initiated open data portal that (quite beautifully) visualizes spending of €99 billion on over 700,000 projects in Italy. Reggi works for the ministry of development and cohesion, which oversees these funds, and while he believes every country will end up building transparency sites like OpenCoesione, he also believes that open data is not enough. With a small team of dedicated volunteers, entirely outside of his time working for the government, Reggi is building a method that will allow citizens to evaluate each of the projects paid for with EU funds.
Some of the projects are carried out by the Monithon core team. Two team members from Bari have been monitoring projects associated with a new train that connects the center city and the airport, identifying issues with the train’s timetable that makes it difficult for commuters to use. Other projects are carried out by established citizen groups, like Libera, a national anti-Mafia association, who became Monithon’s partner in Naples, focusing their monitoring on the rehabilitation of seized Mafia properties. In Palermo, an existing group of transport activists are using the Monithon methodology, while in Calabria and Tornio, new groups have formed to begin monitoring projects using the Monithon method.
This is one of the similarities I see between the work Monithon is doing and work we’re hoping to do in São Paulo: partnership with existing civic groups. Our partner in São Paulo on Promise Tracker is Rede Nossa São Paulo, a network of existing citizen organizations who focus on tackling a wide range of local civic issues. We believe citizens will be most effective in monitoring issues they already care and know about, so we’re trying to help existing citizen groups find promises Mayor Haddad has made that are in their areas of interest and expertise, hoping we’ll identify groups eventually willing to take on the government’s 123 promises.
Another alignment is around the concept of monitory citizenship. The Monithon team is shaping their work around the broader idea of monitoring as a form of participatory citizenship. Their logo features an Umarell, an affectionate term from Bologna to describe older men who spend their time watching – and commenting on – public works and other activities in their communities. Embracing the idea of the good-natured, loveable busybody, part of Monithon’s goal is to train new generations of monitors, more digitally-connected than the umarells, but motivated by the same mix of curiosity and public interest.
The ministry of development and cohesion is helping bring new monitors into the mix through the Open Cohesion School (A Scuola di OpenCoesione), which offers five lessons on monitoring projects using the open data released by Reggi’s ministry. Using resources from the school school and through Monithon, Reggi and colleagues are now working with 17 year old high school students to identify and monitor local projects, contributing to the data set and helping the students understand the processes behind the EU funds, their dispersal and their impacts on local communities. High school students are often a major part of the teams who show up at “open data days”, which have drawn as many as 250 to come work together on monitoring projects.
I think the decision to work with high school students is a stroke of genius, and hope that funders will take note and support this aspect of the work in particular. (For now, the project is completely volunteer-driven and has no financial support. Reggi jokes that he may try to support it by selling t-shirts or other umarell-branded merchandise.) Part of my interest in this space is around a question my colleague Erhardt Graeff is interested in: how should we teach civics in a digital age to high school students? Teaching them to identify government projects in their communities and evaluate their success looks like a pretty good start.
I also suspect that a surprising outcome of these monitoring efforts may be increased enthusiasm for EU spending. It’s easy to condemn government spending in the abstract – it’s possible that examining projects and finding them sometimes flawed, but well intended, may lead to more nuanced debate about EU cohesion funds and support for the European Parliament more broadly.
Antonella Napolitano interviewed me and Reggi about Monithon in Perugia, and rightly asked whether citizen monitoring is becoming a mainstream phenomenon. Reggi was clear that it’s not yet – the people involved with Monithon are clearly civics geeks and the folks they’ve been able to bring into the cause. But it’s possible that the Monithon method could bring hundreds or thousands more volunteers to the table.
As I learn more about the citizen monitoring space, I’m finding other inspiring projects like Social Cops, an Indian social monitoring project, that’s brought thousands of participants into projects like monitoring garbage pickup using mobile phones. While Monithon focuses on single projects and on suggesting solutions to imperfect projects, Social Cops leverages network effects, using hundreds or thousands of reports to identify systems that aren’t working well and demanding accountability. I suspect there’s a sweet spot for projects that both leverages networks and asks people to solve problems, not just collect data.
It’s nearing a year since my book, Rewire, was published. I’m thrilled that some critics have liked it, and that it’s had some recognition, notably from the lovely folks at Zocalo, who are hosting me at the Los Angeles Museum of Contemporary Art this evening to speak about the book. Last week, I had the pleasure of speaking about Rewire with Italian journalists and activists at the International Journalism Festival in Perugia, Italy, where friends Luca diBiase and Jillian York were kind enough to share the stage with me and discuss the potentials and limitations of digital cosmopolitanism and the ways in which the internet does and doesn’t connect our conversations.
The most satisfying outcome of the book, though, has been working with colleagues to build new tools that might help us break out of our cognitive bubbles and experience a wider world. Last year, Nathan Matias and Sarah Szalavitz developed a tool called Follow Bias that examines who you follow on Twitter and offers a simple overview in terms of men, women and brand and bots. If, like me, you discover you’re following a lot more men than women, Follow Bias can act as an encouragement to broaden your horizons and find new, remarkable women to follow.
— Hanan Abdel Meguid (@hmeguid) May 7, 2014
I showed the tool to Hanan Meguid, an Egyptian tech entrepreneur, the other day and she immediately tweeted me to alert me that she was a remarkable woman I should be following. And now I am.
Follow Bias includes a basic recommendation engine, suggesting women other users recommend I follow, and alerting me that I’d need to follow 93 women to raise my personal statistics by 5%. It’s not hard to imagine a version of the tool that’s expanded so it helps you see and address geographic or other biases in who you’re paying attention to on Twitter.
Catherine d’Ignazio’s Terra Incognita tracks geography, not gender. If you’re a lucky alpha tester of the tool, Terra Incognita lives in your Chrome browser and keeps track of what news stories you read and what cities are mentioned in them. When you open a new tab in Chrome, you’re greeted with the map of a city you’ve not read about and suggestions for articles you might read about the city. There’s a game layer to the system – you can gain credit for reading the most articles about a city, or for suggesting the best reading for that city.
Part of the challenge of building Terra Incognita has been finding appropriate, engaging readings associated with a thousand global cities. (Each UN member nation is represented by at least one city, even if it’s tiny. After that, the list includes cities with urban populations of over 100,000 or so.) It’s one thing to catch a glimpse of a city on a map, and something significantly more complicated to find a reading that offers an introduction to what makes a city unique and worth knowing about.
Since Catherine began working on this project, my attention has been drawn to projects that give you a glimpse of what life looks like in an unfamiliar part of the world. Part of what makes Terra Incognita such a beautiful system is that (once you’ve installed it), it offers you a glimpse of somewhere unfamiliar every time you open a web browser. These invitations to wander, I think, are all too absent from a vision of the Internet that’s often obsessed with efficiency, with giving you exactly what you want, when you want it.
My friend Kevin Slavin and his students have been working on a poetic and beautiful project based around the idea of multiple, sustained glimpses of another person’s life. 20 Day Stranger is a mobile phone application that matches you with a geographically different stranger. For twenty days, you and your partner catch glimpses of each other’s life, photos selected from Flickr and Foursquare that illustrate places you’ve been near, without revealing your exact location. The ap tells your partner when you’re moving or still to provide context, but offers no interaction with your partner until the end of the 20 days, at which point you have an opportunity to send a single message. Kevin’s partner on the project is the Dalai Lama Center on Ethics and Transformative Values, suggesting that there’s a deep significance to watching – and, perhaps, caring – about someone from afar.
The notion of offering a glimpse into another part of the world is not a new one: “video wormholes” are continually open videoconferencing channels that attempt to link distant offices or workspaces, allowing casual interaction between people who work together but would rarely meet in the halls. There’s one in the corner of MIT’s State Center, connecting a lunchroom there to one at Stanford. I’d love to do a project that connects similar but distant locations across languages and cultures – a KFC in Canton, Ohio with one in Guangzhou. But I suspect some of the most effective tools for unexpected encounters with a wide world are inadvertent.
I heard about Larry Larson’s 4’33” ap on TLDR, On the Media’s short-form net culture podcast. (I’ve been publicly revealed as a podcast addict this week, so there’s no reason to keep hiding my habit.) 4’33”, of course, is John Cage’s most famous composition, a piece of music where the sound is the “silence” of the performance venue, which is far from silent (as all spaces are.) The 4’33” ap invites users to record a performance of 4’33” in their own space and upload the results.
The 4’33” ap site features a map of recordings, each a 4’33” snippet of silence… which often turns out to be the fascinating and intricate background noise from a different corner of the world. (You need to purchase the $0.99 ap to enjoy the silence. Yes, it was all I ever wanted, all I ever needed.) It feels a bit odd to assemble a playlist of silences, but the net effect is a much quieter version of exploring We Are Happy From, the remarkable collection of georemixes of Pharrell’s “Happy”.
I’m a country mouse: the only city I’ve ever lived in is Accra, and that was twenty years ago. I’ve never developed the big city habits of averting my eyes from an unblinded window. When I stay in big city highrises, I inadvertently end up staring into other people’s living rooms, kitchens, bedrooms. I think we need ways to catch glimpses of each others’ lives, locally and around the world, that somehow balance the power of serendipitous connection and protection from the creepiness of voyeurism. I’m glad smart people are working on the problem.
This January, a few hundred employees of Alibaba, the massive online retailer and digital payments company, participated in an interesting experiment. Like many Chinese, they traveled home to celebrate the Lunar New Year. While at home, they used inexpensive water testing kits to sample water in their villages and uploaded their findings via smartphone to an environmental mapping website, Danger Maps. Employees measured water quality in 420 locations across 28 provinces, testing open bodies of water as well as sources of drinking water.
The experiment was a trial run for a much more ambitious rollout, announced this week. Jack Ma, Alibaba’s billionaire founder, announced that water testing kits would be sold through Taobao for between 65-80 yuan ($10-13) and invited the public to join his employees in becoming water quality monitors. Yang Fangyi, one of the managers of the Alibaba Foundation, explained that by mapping areas of poor water quality, the Foundation can work with local environmental authorities and NGOs to work on cleanup plans.
Environmental degradation is one of the most serious problems facing China. A report from the Chinese Academy for Environmental Planning suggests that China lost 3.5% of the nation’s GDP in environmental damages in 2010. Air pollution contributed to 1.2 million deaths in 2010, and journalists have compared Beijing’s air quality (unfavorably) to that in airport smoking lounges and industrial London on the most polluted days of the mid-20th century. Maintaining and improving air and water quality while continuing to rapidly industrialize are huge challenges for the country. Environmental issues are also an area where the Chinese government has been comparatively open about discussing problems and seeking international cooperation; Premier Li Keqiang addressed environmental problems in his address to the National People’s Congress last month, and US organizations that work with China report that it’s far easier to cooperate on environmental issues than on more sensitive issues like human rights or worker safety.
The little blue kit, manufactured by Greenovation Hub, may test China’s openness around environmental advocacy. Inside are tests for ph, Phosphates, Ammonia, Chemical Oxygen Demand (used to indirectly measure organic contaminants in water), and for five heavy metals, including cadmium and zinc. It’s more home chemistry lab than slick, sophisticated sensors – you’ll be dipping litmus paper into a stream and measuring the color that results, then entering the data into your phone if you participate in the project.
It’s unclear how many of Alibaba’s 500 million customers will purchase water quality kits and start uploading data to Danger Maps. Even if only a few participate, the implications could be very interesting. Land use issues are a major civic flashpoint in China. If farmers are able to document damage to the local watershed from a new factory, for instance, it might change the dialog, bringing nascent environmental watchdog organizations and government departments into the debate over land use.
Groups like Public Lab in the US and Safecast in Japan have been using crowdsourcing models to document environmental issues, monitoring water quality and radiation levels. Their work raises questions of whether we want citizens to be cooperative sensors, or citizen scientists. The latter is a high bar to cross – we need citizens not only to collect data but to formulate and test hypotheses. What we gain in exposing participants to the scientific process, we may lose in terms of data quality and believability. Safecast has traded accessibility for accuracy – their bGeigie geiger counter is pretty expensive in kit form, but is a lab-quality instrument, which allows Safecast to use the data collected to engage the Japanese government in dialog about post-Fukushima reconstruction. On the other hand, using a Safecast counter, it’s easy to feel like your job is simply that of a data collector, not someone figuring out the complex puzzle of when towns and villages will be safe to inhabit. (Safecast describes itself as a global sensor network, acknowledging that it’s strength is data collection, not the broader issue of citizen science.)
There’s a balance between accessible sensors, high-quality data and the ability for users to formulate and test hypotheses that crowdsensing projects need to wrestle with going forward – based on some of the results thus far, it seems like the Greenovation kit favors access over accuracy. (I suspect there’s not really that much standing water in China at ph10, despite reports on the map.) But it’s possible that communities affected by industrial pollution might purchase multiple sensors, organize testing plans and oversampling to improve accuracy. They might also look for sources of industrial runoff and test hypotheses about how industrial development is affecting their community. Consider a project from CMU called CATTFish. It’s a water monitor that sits in your toilet tank and measures temperature and conductivity to sense possible changes in groundwater quality. It’s designed for communities concerned about pollution from hydrofracking – with high quality, regularly updated data from multiple homes, a community could have an early warning system for detecting potential ill-effects from oil extraction. (h/t to Heather Craig, who introduced me to the project.)
I think there’s another subtle change we should watch for as well. Environmental crowdsensing is a form of monitorial citizenship, an idea we’ve been discussing a lot lately at Center for Civic Media. John Keane uses the term to describe the non-governmental and civic organizations that act as watchdogs, keeping governments honest and, sometimes, in check. Inspired in part by David Ronfeldt’s work on tribes, institutions, markets and networks, we’ve been looking at ways networked individuals can have similar monitorial power. The work we’re starting with Promise Tracker begins with asking citizens to monitor issues in their communities using mobile phones and will likely expand to asking citizens to use sensors to monitor water and air quality.
In our experiments with Promise Tracker in São Paulo and Belo Horizonte, using mobile phones to document community problems and governmental and community responses to them, we quickly learned that many people don’t just want to collect data – they want to use data to tell stories and to advocate for change. Will citizens become sensors or scientists? Participants or activists? This may also have a lot to do with whether Greenovation Hub wants to build a business model or a movement, and whether a powerful, visible figure like Jack Ma is willing to have Alibaba become the nexus of an emerging environmental movement. That might be more potent and less dangerous than having individual groups organize to address water quality issues on a small scale and face potential backlash from local authorities.
I’m interested in monitorial citizenship because I see monitoring powerful institutions – commercial, governmental and otherwise – as something one can do every day as a citizen. Elections come around every few years and get all the attention, but it’s possible that the real power of citizenship comes from the monitoring that takes place between the elections. In a Chinese context, where power doesn’t come through electoral mechanisms, monitorial citizenship may have even more power – it may be a more genuine, authentic, believable path to political power than others available to most Chinese citizens.
In 2006, American adman Dan Ligon shared a video, “Ha Ha Ha America”, that he’d entered in the Sundance film festival. The video presents itself as an angry and dismissive rant about China’s superiority and America’s inferiority, badly subtitled in Chinglish. I wrote about the film when it came out, troubled by the racism associated with the Chinglish narration, and my fear it would be misread as reality, not satire, by American audiences. The Shanghaiist and some other China-based commentators were similarly troubled, though one Daily Kos reader found it a helpful wakeup call about China’s rise and America’s failure to compete economically.
A story about shooting Ha Ha Ha America, from Ligon’s site.
The film is shot in Wenzhou, and central to its narrative is the idea that Wenzhou, China’s 16th largest city, is likely to surpass New York City in population soon. This requires some blurring of the numbers – the Wenzhou jurisdiction, which includes two satellite cities and six counties, has a population of about 9 million, though only 3 million live in the city proper. New York City has an urban population of over 8 million and 20 million in the broader metropolitan area. Ligon’s comparison is apples to oranges (metropolitan area to urban population), but it’s a provocative idea that a city most Americans had never heard of could rival the population of America’s largest cities.
What interested me about Ligon’s film was the juxtaposition of a narrative about China’s rise with the images of a cityscape that isn’t going to challenge New York City for tourists any time soon. If Ligon’s argument is that size matters, then perhaps discovering that a massive city that reads visually as a somewhat sleepy provincial capital tells us that a future of Chinese megacities is going to look very different from the European/American 20th century. Or perhaps there’s a subtler message that size isn’t everything, and that iconic, aspirational cities occupy another conceptual space entirely.
Ha Ha Ha America, on YouTube
I was thinking about “Ha Ha Ha America” because I realize I don’t have a very clear picture of what Chinese cities look like. I’ve recently been to Guangzhou and Hong Kong, and in the more distant past, to Beijing, but it’s very hard for me to picture what I think Wenzhou would look like.
I’ve been thinking about Chinese cities because my colleague Catherine d’Ignazio is working on a project called Terra Incognita, an online game that tracks your reading about different cities and invites you to explore readings about unfamiliar parts of the world. The project is a reaction, in part, to my writings about homophily and serendipity. By helping you monitor your reading behavior, Terra Incognita can reveal your blind spots, and then help you find ways to explore content from those unknown parts of the world.
Catherine’s current implementation of Terra Incognita uses a browser plugin to track your reading (only on a whitelisted set of news sites) and opens a portal to one of the world’s 1000 largest cities when you open a new tab. Should you read a lot about Europe, you won’t get a page on Berlin, but might get Brazzaville, which could include a piece from my blog about Congolese sapeurs.
That we’re relying on this blog as a source of compelling content designed to help you explore unfamiliar places is an indicator of the main problem with the project: it’s hard to find compelling readings on many of the world’s cities. This problem is especially acute for China. Roughly 40% of the cities on the list Catherine is working from are in mainland China, and it’s not always easy to find English-language readings that introduce what’s exciting or special about a city to an international audience.
A Google search for Wenzhou will, tragically, turn up a lot of documents, due to a horrific train crash outside the city in July 2011. This New Yorker article by Evan Osnos is an excellent overview of the crash and the factor that led to it, but doesn’t tell you much about Wenzhou itself. The Wikipedia page on Wenzhou offers the intriguing hint that the city is legendary for its entrepreneurialism, and is the “birthplace of China’s private economy.” More bluntly, the article notes, “A popular saying calls Wenzhounese the “Jews of the Orient” (东方的犹太人). ”
Exploring this idea, I found Peter Hessler’s article for National Geographic, “China’s Instant Cities”. Hessler explores the growth of Lishui, a rapidly growing manufacturing city 80 kilometers from Wenzhou through the story of Boss Gao, a Wenzhouese entrepreneur who builds a factory to build bra underwires and rings (the wire rings that bra clasps hook into.) It’s a brilliant story, featured in a collection of 2008’s best magazine writing, and it did exactly what I hope Terra Incognita can do: help readers develop an interest in places they knew nothing about. (I’m now using magportal.com, a magazine search engine, to look for other Wenzhou articles, like Stephen Glain’s article in Smithsonian magazine, “A Tale of Two Chinas”, which contrasts entrepreneurial Wenzhou with Shenyang, a former government stronghold now facing hard times.
As I was writing “Rewire”, I had a helpful and long-running argument with David Weinberger, who worried that my hopes of engineering serendipity by tracking what we read, identifying blind spots and making suggestions would be less effective than a much simpler strategy – just read a really good magazine. The promise of Granta, The New Yorker or other elite magazines is simple: it doesn’t matter if you’re interested in the topic, because the writing is so good it will draw you in.
David’s right that quality matters. But I wonder if the magazine format is the key issue. Introducing someone to your community via news stories doesn’t work, as they lack context to understand the news. An encyclopedia article offers background, but no seduction, no reason to read and explore. Magazine articles need to draw you in and to expose you to the unfamiliar, and can’t assume as much context. Part of the success of Terra Incognita may rest on whether we can find these sorts of high quality, low context stories for a thousand cities.
How would you explain your hometown to a foreign visitor in half a dozen weblinks, or less? Wikipedia’s article on Pittsfield, MA includes an article in the Financial Times that generously describes our little city as “The Brooklyn of the Berskhires”, an article on retirement that points out that Pittsfield is the only US city where the majority of retirees are single, and an ESPN piece that details Pittsfield’s tenuous claim to be the birthplace of baseball. (A historian discovered an early reference to baseball in a 1791 Pittsfield bylaw, prohibiting playing the game near the city’s new meetinghouse, which featured glass windows. Pittsfield also features one of only two professional baseball stadiums that faces west, meaning the batter faces the setting sun. This means ballgames in Pittsfield routinely feature “sun delays”, during which play stops because the batter is blinded, leading also to our baseball team being named the Pittsfield Suns.)
Incomplete? Yes. Biased? Indeed. But if you’re interested in learning more either about Wenzhou or Pittsfield, perhaps Catherine is on to something.
Catherine and I would love your help on Terra Incognita – please sign up for the alpha site here, and if you have specific suggestions of stories to represent a city, please use this form. I’d also welcome general thoughts on how we should be looking for great stories linked to global cities.
Hugo Barra is a long-time veteran of the technology industry. Raised in Brazil, he came to MIT in 1996 and completed B.S. and M.Eng. degrees in computer science and electrical engineering before joining wireless software company Lobby7. From there, he joined Nuance Communications and later, Google, working on the Android team, where he rose to Vice President of Android Product Management, becoming one of the public faces of the company, introducing new phones and software to audiences at trade shows.
Most people, even those who follow tech closely, didn’t know who Barra was until he announced in August of last year that he was leaving Google for Xiaomi, a Chinese manufacturer of smartphones. The departure of a non-Chinese Google executive for a Chinese company was surprising enough to merit coverage throughout the tech press and in the Guardian, where Charles Arthur saw the move as a coup for Xiaomi and reason to ask questions about Google’s strategic leadership around Android.
Stories about Barra’s job change took on a tabloid quality when writers began speculating that his real reason for leaving Google was a romantic rivalry. Business Insider reported that Barra had been involved with a Google Glass product manager, Amanda Rosenberg, who was now dating Sergey Brin, and Sydney’s Morning Herald reported that Barra’s departure from Google was a “collateral casualty” of the complicated love life of Google’s founder.
After all, a star executive at America’s most-admired company would never leave for a Chinese phone company because he saw opportunity there. Putting the Pacific between you and a vengeful software billionaire is one of the few logical explanations for an American to want to work in China.
Barra patiently explained to reporters that he’d come to Xiaomei to work with Bin Lin, the head of Xiaomi, who had been the head of Google’s mobile engineering unit in China. While he was at Google, Barra was impressed with the ways Lin’s team had extended and modified Android, and frequently brought Xiaomi products to the Android team to show off their functionality.
Barra re-entered the tech press limelight in December when he spoke at Le Web in Paris. His speech was, unsurprisingly, a celebration of the new corporation he joined. But it was, more broadly, a education for European and US techies on the wonders of the Chinese technology industry. Business Insider’s crib of his talk makes Barra sound like a latter-day Marco Polo, returning to Venice with tales of 600 million internet users, 15% annual growth rates and billion dollar IPOs.
Hugo Barra at his favorite dumpling joint in Beijing
On the rare occasions American geeks think about the internet in China, they tend to think about the Great Firewall and the 50 Cent Party. This focus on censorship – which is an important fact of life on the Chinese internet – tends to blind Americans to the creativity and vitality of the Chinese internet. (This 2010 article by David Talbot for Technology Review, China’s Internet Paradox, explores this idea in depth.) As a result, we are surprised to learn that China’s most popular social networking site, QZone, has over 600 million users. That Jingdong, an Amazon-like online store offers three hour delivery in major Chinese cities. That tools like WeChat and MoMo offer functionality that’s surprisingly different from social networking models offered by most American and European social networking tools.
I used the story of Barra and his reports from China to open a recent talk on Rewire at Harvard’s Coop. Our surprise that there’s a thriving and interesting tech industry in China strikes me as a symptom of a larger phenomenon, the ways in which we are insulated from information from places that are culturally distant, even if we’re tightly tied to those nations in terms of migration and trade.
I give dozens of examples in Rewire of ways in which barriers of language, culture and interest keep us from learning about what’s happening in other parts of the world. But the lack of knowledge of Chinese internet tools is a wonderful example I wish I’d included. QZone, with over 600 million users, is represented in the English-language Wikipedia with a 3k stub, while Twitter, with a slightly smaller userbase, has a massive, 140kb article whose table of contents is longer than the QZone entry.
When I speak about Rewire, I try to explain why I think it’s important that increased internet connectivity doesn’t inevitably lead to increased interest in or understanding of other cultures. I talk about the challenge of solving massive international problems like global warming without international cooperation, or the missed opportunities to think creatively by maximizing cognitive diversity and approaching problems from different points of view.
But Hugo Barra’s story offers a much more straightforward motivation: there’s a ton of opportunity in China’s tech industry and Americans and Europeans will be shut out of that opportunity if they’re not aware of what’s going on. Americans may not be especially interested in building tools for Chinese users, but Chinese companies are looking aggressively at overseas markets. Xiaomi recruited Barra precisely because they are excited about expanding beyond manufacturing phones for Chinese markets.
There’s a massive information asymmetry because the US and China right now. Teams of volunteer translators work to render US and European political and tech media into Chinese – one community, Yeeyan, features more than 100,000 registered translators. Other teams work to subtitle US television programming in Chinese within 12 hours of broadcast. Information in the other direction is brokered by small, underfunded, hardworking projects like Tea Leaf Nation, which provide great translation and contextualization of Chinese stories for the small audiences interested in them.
Perhaps Barra’s celebration of Chinese internet culture will inspire others to follow his lead and work with Chinese technology companies. Perhaps others will learn what’s exciting about the tech industry in Brazil or Kenya. At the very least, Barra’s story might remind us that there’s a huge world out there we don’t hear enough about and that it takes work on our part to learn more.