My Heart's in Accra

Ethan Zuckerman's musings on Africa, international development
and hacking the media.

June 30, 2007

links for 2007-06-30

Filed under: del.icio.us links — Ethan @ 12:17 am
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June 29, 2007

links for 2007-06-29

Filed under: del.icio.us links — Ethan @ 12:17 am
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June 28, 2007

The retro mobile phone?

Filed under: Africa, Developing world, Geekery — Ethan @ 7:14 pm

I make a lousy futurist, and an even worse cool-hunter. (Trust me. If you’ve ever seen how I dress, you’ll understand that I have absolutely no business talking about fashion trends.) But I’m going to go out on a limb and predict the rise of mobile phone nostalgia.

I’m not talking about the rPhone… though I desperately want one, or at least a full set of the brass cylinders used in the integral French music box. Or about the Phobile, which looks like something very much worth owning, though not especially helpful. (A competitor to the makers of the Phoblia - Mockia - also offer a truly wonderful model, called the Banokia. You should click that link.) No, it’s my belief that the rise of the iPhone is going to help convince some mobile users that they want phones that do less, but do it very well.

David Pogue’s wonderful (and very funny) video overview of the iPhone is going help convince even people to spend tomorrow night standing in line waiting to pay $500 for one of these shiny things. There’s a second group of people (which includes me) who desperately want one, but are waiting for the price to drop, the battery life to increase, the size to shrink. And there’s a third group of people who aren’t going to buy one because they don’t want their phone to display their photos, show them videos or play music.

A good friend of mine recently upgraded her phone - a clunky, eight year old Nokia 3210 - to a sleek Nokia 6265i, a sexy little number that looks like it’s wearing a black cocktail dress and heels. She switched back about a month later, begging her office manager for her old phone back. The reason? The old phone did a far better job of making and receiving phone calls, as the new phone was distorted, hard to hear and had worse battery life.

One instance doesn’t make a trend, and neither does a second… but I was intrigued to hear Nathan Eagle from MIT’s Media Lab mention that his girlfriend had desperately wanted a particular older model of mobile phone, and that he was able to visit “cellphone alley” in Nairobi and get a custom-made phone for her, picking the innards of the phone she wanted and her choice of case, paying about $15 for the device.

What’s interesting to me is that these phone hackers weren’t offering just new phones, but a wide range of used phones, some of which make more sense in a developing world environment. If you don’t have electric power in your house, you really, really want a phone with long standby time and a quickly charging battery. Five megapixel camera? Probably a bug rather than a feature if you’re looking for low cost and long battery life. Nokia has actually designed a phone specifically for these environments, the 1100, which includes a flashlight. (Why a flashlight? Ever walk around a developing world city late at night? My friend Tomas Krag refers to the flashlight as the “integrated sewer avoidance system”. It’s a very key feature.)

Earlier today, I considered emailing Eagle and asking for directions to cellphone alley for the next time I’m in Nairobi. As much as I want to play with the iPhone, what I really want is to make sure that I can buy a replacement for my beloved Nokia 6820 when it finally bites the dust. There’s really nothing sexy about it - it just does what I want a phone to do and does it remarkably well. I realize that clinging to this phone in the age of the iPhone is approximately equivalent to using a Mac Classic for your word processing… but I remember Nicholas Negroponte giving a talk where he claimed he was far more productive on his old Mac Plus than on a contemporary laptop, because while the laptop was faster (in terms of processor speed), it was so packed with cruft that it ran more slowly. (It’s worth reading this side by side comparison of a 1986 Mac Plus with a 2007 AMD DualCore.)

There may be hope for those retrophoners in the crowd - Retrobrick has a lovely selection of antique analog and digital mobile phones, including the Motorola 3300, which looks like you could use as a chock for a truck tire. (According to the site, this phone actually works with a modern SIM card, giving you the potential to turn lots of heads as this phone rings and you fish it out of your briefcase.) The Nokia 3210 isn’t listed on the site, but the Ericsson T28 is, a remarkably sleek and light little device, which might make a nice entry into retrophonehood at only £25. A trend? I don’t know, but now I know where to look when my 6820 finally reaches the end of the line.

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links for 2007-06-28

Filed under: del.icio.us links — Ethan @ 12:19 am
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June 27, 2007

Sad news from Radio Open Source

Filed under: Blogs and bloggers, Media — Ethan @ 5:38 pm

My friends at Radio Open Source have just posted some very sad news - their show is going on “summer hiatus”, a break that will precede some sort of future reemergence and reinvention. I just spoke to the show’s host, Chris Lydon, and he’s looking forward to thinking through different ways Radio Open Source could exist, possibly with a new corporate sponsor, possibly as a web community and podcast. Chris is upbeat as ever, excited about new directions the project might move in, but is clearly sad at the end of “chapter one” of ROS, and as his blog post makes clear, heartbroken to lose the staff that he and Mary McGrath were able to put together to build the show and its accompanying website.

Radio Open Source has been very, very good to Global Voices, helping amplify voices and issues from our community to a global audience. Rebecca MacKinnon and I featured on the show’s first pilot episode, and I’ll be a phone-in guest on tonight’s show, a discussion about “The New Community”. The discussion is bound to address some of the questions about how one builds media - say, a radio show - in this era of online conversation.

Hang out with venture capitalists and entrepreneurs long enough and eventually someone will say, with a sigh, “You can always tell the pioneers - they’re the ones with the arrows in their backs.” It’s never easy to reinvent an industry, and the Radio Open Source folks have been on the front lines of reinventing public radio in the US. While several stations and programs have been partnering with services like Gather.com to plug community into their programming, ROS took a much more radical path, inviting their community to suggest and help build their shows. That community has also been able to provide some fiscal support to the show, but it hasn’t been sufficient to keep the show running at its current speed.

Public radio as a whole is going through transition, as is any media organization trying to provide serious, high-quality, journalistic programming. It’s pretty clear that you can make good money selling advertising on coverage of Paris Hilton; it’s much less clear whether you can make money with detailed coverage of coltan mining in the Democratic Republic of Congo. While we’re doing okay fiscally with Global Voices, we don’t have a sustainable business model - without the support of corporations and foundations interested in the content we’re providing and the lessons learned from generating that content, we’d have to shut down. Radio Open Source is almost certainly going to need this sort of support to return to the airwaves - it would be a tremendous and helpful experiment for a media company to sponsor, or for a foundation to learn from.

I’m looking forward to being on the air with Chris because he’s one of the very best in the business. But I wish it were a happier occasion, and I wish I knew what Open Source’s current troubles mean for other innovative projects experimenting with media models that take advantage of the interactivity of the internet as well as the reach of traditional media.

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Pushing the hippo out of the frame…

Filed under: Africa, Blogs and bloggers, Media, TEDGlobal — Ethan @ 12:35 pm

Gal Beckerman of the Columbia Journalism Review takes a swing at Vanity Fair’s Africa issue, alongside dozens of African and Afrophile bloggers, including yours truly. I found Beckerman’s framing of the issue very useful. Borrowing from Andrew Rice in The Nation, she observes that there are two primary ways in which discussions of African aid are usually presented: “the ‘governance-first’ camp ‘holds that Africans are impoverished because their rulers keep them that way,’ and the ‘poverty-first’ camp ‘believes African governments are so lousy precisely because their countries are so poor.’”

She goes on to suggest that the governance-first argument receives little attention in Western media - it comes out mostly in “angry and often cruelly written op-eds by one-time Peace Corps volunteer and travel writer Paul Theroux”. The emphasis instead is on the poverty-first camp, led by Bono and Jeffrey Sachs, which focuses on raising the consciousness of Western leaders and appealing on them to act on behalf of the continent. This can be a dangerous stance: “It’s a precarious role, one that can easily tip over into a paternalistic and condescending tone that’s not that far away from the worldview of colonial powers who saw themselves as engaged in a civilizing mission.”

I think Beckerman’s frame is a bit too narrow - specifically, it doesn’t address the dominant narrative we heard at TED Global: the idea that responsibility for Africa’s future rests firmly on the shoulders of individual African entrepreneurs, thinkers, writers and leaders. Both frames she and Rice offer leave individual Africans helpless - the problems are either the result of Western indifference or the incompetence of unaccountable leaders. In neither case can an individual hope to make a change - she or he is victim to forces beyond control.

It’s not Beckerman or Rice’s fault - these are, in fact, the dominant narratives over aid in Africa. But it opens the question of how to get this third narrative - the transformation of Africa will come from the entrepreneurial efforts, non-profit and for-profit, of Africans at home and abroad - into mainstream discussions of the continent. This perspective was thoroughly represented at TED Global in Arusha - quite possibly overrepresented - and yet it wasn’t well amplified in mainstream media coverage of the event. The Economist wrote a short piece on the event, but the author seemed troubled that there weren’t very many “hard-knuckle African politicians who often run the interior or defence ministry or act as kingmakers, sometimes bankrolling rotten presidents” at the event. That’s true, and it was a conscious decision of the organizers. As Hash of White African puts it, the Economist appears to be complaining “But, where were the Hippos?!“. He notes:

My question is why was this person from the Economist so fixated on there not being enough hippos? Is it because that’s the only way he sees things getting done in Africa? If he believes that is so, then he’s missing the bigger picture. The message at TED was that regardless of the hippos, the cheetahs will find a way to make change happen.

The story wasn’t that there weren’t any hippos at TED, it’s that they are becoming irrelevant.

I think Hash is optimistic - we’re a long way away from Hippo obscolenence, but I agree that’s the path we’re starting to follow. One of the challenges is to bring this Cheetah narrative into mainstream usage, so that we’re seeing stories framed in those terms, either embracing or challenging that concept, but not ignoring it.

TED organizer Chris Anderson responded to Hash’s post, characterizing the Economist piece as, “A lumbering, clumsy, hippo-like piece which completely missed the real story of TEDGlobal. Thank goodness for the blogosphere.” Indeed. And thanks to Chris for making sure so many bloggers were there document another narrative - it’s an object lesson for other conference organizers, especially those trying to engineer paradigm shifts…

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links for 2007-06-27

Filed under: del.icio.us links — Ethan @ 12:17 am
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June 26, 2007

Fred Turner: the rhetoric of cyberutopianism

Filed under: Geekery, Media — Ethan @ 6:57 pm

In working at the intersection of the Internet and international affairs, I meet a lot of people who believe that the connections we’re able to build with one another in this new virtual space will lead towards a more inclusive political future. My friend and colleage Jim Moore articulated an especially strong version of this argument in his essay The Second Superpower Rears its Beautiful Head, but you can find versions of the argument in the work of many people I admire, including John Perry Barlow, Larry Lessig and Yochai Benkler.

This set of ideas is often called “cyberutopianism”, usually by people who are criticizing or attempting to complicate these ideas. My colleage Rebecca MacKinnon offers a critique of the idea that the Internet will neccesarily bring democracy to China, arguing that China may instead transform the Internet in its own image. I’ve argued (in a response to Moore’s essay) that it’s a massive oversimplification to expect the Internet to create social change in developing nations without addressing underlying disparities of access and attention. More recently, I’ve been trying to make the case that the prophets of cyberutopia need to be read prescriptively, not descriptively - they’re describing a possible, not an inevitable, future.

What I hadn’t considered before reading Fred Turner’s excellent From Counterculture to Cyberculture is how strange it is that conversations about computers so quickly turn into conversations about idealized societies. Turner’s book goes a long way to explaining that this connection isn’t an accident, and places a great deal of credit (or blame) for cyberutopianism on the shoulders of Stewart Brand.

Brand is a remarkable figure - he dropped acid with Ken Kesey, edited the hippie bible The Whole Earth Catalog, co-founded online community The WELL, co-founded consulting firm Global Business Network, was a heavy influence on the founding of Wired Magazine, and now is attempting to persuade people to support construction of a clock that will tell the time 10,000 years in the future. Turner’s book isn’t strictly a Brand biography, but it’s clear that Turner sees him as a key figure in the development of the dominant ideology that surrounds technology culture. He had access to Brand’s diaries in the Stanford libraries, and clearly had Brand’s enthusiastic support in writing the book: the first review of the volume on Amazon is by Brand, who gave it four stars, declaring, “The guy in the subtitle CAN’T give a book 5 stars— it’s impertinent. Hence my 4 stars.”

Before exploring Brand’s life and influence, Turner sets an intriguing scene - in 1964, computers are viewed as tools of an autocratic system, and students protesting the University of California wore punchcards around their necks to symbolize the dehumanizing nature of the university and its computer systems. Four years later, Brand was featuring $7,000 programmable HP calculators alongside buckskin jackets and Fuller dome plans in the first Whole Earth Catalog, arguing that these early computers were tools for independent living. Turner points out that Brand’s vision for the off-the-grid communalist future borrows heavily from the language of cybernetics, an important set of concepts that united much of the work done at the Rad Lab at MIT during and after WWII, work that heavily influenced the development of the modern computer and the Internet. Turner sees Brand leaning heavily on Norbert Wiener, who explored concepts of feedback and self-regulation not just in information systems but in societies as a whole. In looking towards ways individuals could drop out from mainstream society and build their self-sufficient, egalitarian societies, Brand recommends - through the Catalog - a heavy dose of the thinking that helped inform contemporary information theory and computer science.

The Whole Earth Catalog helped establish Brand’s modus operandus, Turner argues. He created a virtual community by inviting “new communalists” (and wannabees) from around the US to contribute to future volumes… and maintained tight control over that community through his editorial control. He and colleagues created a language and metaphors to describe this movement, and this language became dominant in describing the phenomena, making Brand a spokesman for the movement, even if he wasn’t a hugely active participant.

In retrospect, Brand is critical of much of the sixties ethos and language he celebrated and popularized. Interviewed in the 40th anniversary issue of Rolling Stone, he notes:

Almost everything we tried either failed hideously or didn’t pan out. Communes failed, drugs went nowhere, free love led pretty directly to AIDS. A lot of people thought Mao Tse-tung was a hero. Domes leaked… But the counterculture approach to computers - which was of great ingenuity and great enthusiasm, and great disinterest in either corporate or government approaches to their problems - absolutely flourished, and to a large extent created the Internet and the online revolution.

The extent to which the hippies were responsible for building the Internet is debatable - the good folks at DARPA have a few things to say about that - but it’s clear that Brand et al had a great deal to do with creating the language used in discussion of the contemporary Internet. Turner spends a good deal of time exploring Brand’s fascination with Native American culture (including his marriage to a Native activist), and accuses him of romanticism, noting, “he saw Native Americans in terms long set by Anglo-American myth.” This myth pervades the language and metaphor Brand uses to explore intentional communities - there’s a surfeit of buckskin in the Catalog, and more than a few references to communalists as cowboys.

It’s hardly a coincidence, Turner argues, that Barlow, a thinker heavily influenced by his time on the Brand-cofounded WELL chose the “frontier” as a metaphor for cyberspace. (One might argue that Barlow’s time on a cattle ranch had as least as much to do with his personal gravitation to the term, but it’s probably a fair point that “frontier” had currency because of Brand’s memetic engineering.) The “Californian Ideology” of Wired magazine and surrounding projects - a “blend of libertarian politics, countercultural aesthetics, and techo-utopian visions” - shows a good deal of inheritance from the language of the Catalog and from Brand’s lifelong projects.

Turner isn’t uncritical of Brand’s arc - specifically, he appears very disturbed by the embrace of politicians like Newt Gingrich by the Wired generation, and troubled that Brand’s Global Business Network existed to serve large corporations. The move from the counterculture to the thorough embrace of mainstream business culture appears to trouble Turner, as well as confirm his suspicions that a simple linkage between the counterculture and computer geeks is a bit too simple. But there’s seeds of another critique in the book as well, one that suggests that cyberutopianism is so appealing because the online spaces link “people like us”, and not outsiders.

Early in the book, Turner calls the new communalists on their racial and economic exclusivity: “Virtually all of the back-to-the-landers were white, and most were under thirty years of age, well-educated, socially privileged, and financially stable… Throughout the New Communalist movement, it was far more common for young, white, highly mobile hippies to find their interests in conflict with those of the comparatively impoverished and immobile populations of Hispanics and African Americans among whom they often settled.” This theme of exclusivity emerges again in discussions of The WELL (an organization run, in no small part, by veterans of a commune called The Farm). Turner analyses the WELL in terms of “heterarchy”, an economic system in which multiple ways of evaluating worth are at play - reputation, information, gift economy, as well as traditional economics. It’s clear that this system worked so well because there’s a great deal of socioeconomic commonality between users of the system… and he observes that the system proves somewhat brittle when conversations are opened to “outsiders”, including some of the computer hackers that Brand idealized and lionized in many of his media appearances.

Turner isn’t accusing Brand of racism, classism or any other bad -isms, and neither am I. But it’s worth looking closely at the fact that the most celebrated online community, the inspiration for huge volumes of rhetoric about cyberspace being independent of the limitations and prejudices of physical bodies, was mostly populated by white computer professionals from the San Francisco Bay area. And it’s worth taking a close look at the concepts we use to understand the Internet - including the term “cyberspace” - and asking what sorts of language we’d be using to describe these networks if the language to describe this world was developed by folks other than recovering hippies.

(I am very interested to see how the language around intellectual property changes when philosophers from developing nations, where piracy is the norm, not the exception, become sufficiently influential to shape debate around these issues. I’m thinking of the language used by activists like Lawrence Liang who actively embrace grey economies and suggest that “piracy” is frequently a form of creative repackaging of content.)

Turner’s book isn’t an easy read - it frequently breaks from biographical narrative into detailed discussion of sociological terminology. There are more than a few moments where it feels like you’re reading a PhD dissertation instead of a popular press book. But it’s worth the battle to get an incredibly thorough view of the origins of the rhetoric many of us use to talk about the Internet and online communities.


Worth reading: My friend Jon Lebkowsky’s reaction to Turner on Worldchanging. RU Siruis’s interview with Turner.

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links for 2007-06-26

Filed under: del.icio.us links — Ethan @ 12:18 am
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June 25, 2007

What those crazy kids are doing online…

Filed under: Berkman, Geekery, Media — Ethan @ 6:05 pm

My friend danah boyd graced the Berkman Center with her presence last Tuesday and fans of her research on American youth culture and social networking sites packed our conference room for her talk over lunch. I’ve been remiss in posting notes from her talk, but the research she posted yesterday on class divisions in usage of MySpace and Facebook seemed like a good excuse to write up a summary of her talk.

danah began her discussion with two quotes, one from über-blogger Kathy Sierra’s 16-year old daughter Skyler, who observed, “If you’re not on MySpace, you don’t exist.” The other quote, from a 16-year old named Amy, explains the appeal of these spaces for some American teens: “My mom doesn’t let me out of the house very often, so that’s pretty much all I do…” The central point of danah’s talk - or at least the one I took away - is that teens are using these online spaces very differently from the way my generation of online users did. They use them not to meet people from around the world who share a common interest, but to have interactions with people they know in real-life because they’ve got so few opportunities for interaction in the real world.

The methodology danah is using is qualitative and ethnographic - since 2003 she’s been talking to the users of social networking sites, starting with the users of Friendster. In revent years, she’s focused on youth usage of these sites, spending thousands of hours on MySpace, and interviewing teens in eight states about their use of MySpace, Facebook and other sites. Because her data comes largely through personal interviews, there’s a tendency to push back on her observations as anecdotal. I think that sometimes misses the point of danah’s work - she’s sharing stories as a way of illustrating larger trends that she’s getting out of many, many interviews and the analysis of a large set of online data.

As she points out early in her talk, quantitative data is tough to come by with this population - she points to a Pew study that suggests that 55% of online American teens have a profile on a site like MySpace or Facebook, a number that rises to 70% of girls between 15 and 17. danah points out that these numbers are from 2005, and they reveal the percent of youth who’ll admit to having these profiles in front of their parents - the real number is likely quite a bit higher. danah points out that 91% of the survey respondents tell the study authors that they use these spaces to “talk to friends they see a lot”.

This contrasts sharply to the history of “networked publics”, a universe that begins with Usenet newsgroups and includes the world of topical mailing lists, as well as topical communities on tools like LiveJournal. The communities on MySpace and Facebook are organized based on groups of friends, not on topics. This means that some users can have surprising conceptions about these tools - users who belong to religious communities sometimes tell danah that they think MySpace is primarily a space for religious communities.

Based on her early research on Friendster, danah tells us the space was largely settled by “geeks, freaks and queers” - more specifically by bloggers, Burning Man attendees and gay men in NYC. danah believes that the bloggers’ role in popularizing the service is overstated and that much of the credit has to go to the Burning Man crowd, who treated the space as “a place to play around with your friends.” This was counter to the intentions of the site’s creators, who saw it as a dating site, and played “whack a mole” with the communities that tried to use it in other ways. A “fakester” profile existed for Harvard University, as a way of uniting Harvard graduates - these fakesters were generally frowned on by the site’s administrators, though they were useful in creating new social interactions in these spaces.

MySpace, danah contents, was designed “to rip off Friendster”, but to be more friendly to communities and groups. MySpace realized that indie rock musicians were using Friendster and routinely getting kicked off for abuse - they reached out to these musicians and invited them to help design the site. As a result, the site became the palce to go “to get tickets to the Viper Room” and the number of fans a band had on MySpace became an important indicator of their popularity. As music fans came online, the minimum user age dropped from 21 to 16 and now to 14… a point at which it can’t get lower without courting legal problems.

MySpace users aren’t especially technical, danah argues. They have “copy/paste literacy”, the capability to make sites “flashy and atrocious” based on what they’re able to copy from other sites. “The blink tag is back, she warns, but argues that the point of these sites is “to make adults run away.” They are personalized in the sense that high school lockers are personalized… and she points out that lockers are rarely allowed to be decorated these days “because of fire hazards.”

It’s unclear to some MySpace users what’s a socially appropriate way to act online. We have social scripts for behavior in the real world, but these scripts are less obvious in online spaces. The internet used to give structure to online conversations by assigning topics, she argues. There was a certain set of rules for “rec.pets.cats”, and if you broke those rules, you were likely to be berated or have your posts added to kill lists. But groups like “alt.tasteless” used to specialize in group invasion, coming onto the rec.pets.cats group and posting their recipies for cooking cats or requesting advice on shaving their cats. These actions move from a “like-mind” effect into a world where you realize your closed topic conversations are visible to the wider world. More disturbing, they’re persistent and searchable…

danah reminds us that “teenagers” are a recent contept - three generations ago, kids above fourteen would move into work or farm environments and would be rapidly socialized into adult life. With the emergence of 1950s teenage culture, we’ve moved into a realm of age segregation where “it’s considered freaky to know people two years older than you are.” This age segregation has been compounded by pervasive fear of “stranger danger”, which has unfortunately been reinforced by real-world events like the revelations about abuse in Catholic churches, which has removed yet another context in which adults and teens interact. (danah points to World of Warcraft as one of very few online spaces that encourages “real age diversity”, with people of different ages cooperating on common goals.)

Stranger danger leads to a locked-down culture where teens are denied access to social spaces for fear of encountering child molesters. But the fears of online teens are different - they’re a fear of authority figures, and especially of Mom, discovering their online interactions. This sense of “invisible audience” changes how teens interact online, in the same way that we change our behaviors in public spaces. But teens also “pretend that the invisible audiences don’t exist,” given that most of their interactions are with a small set of known peers.

In the questions after danah’s talk, I wondered whether there was much concern amongst teens about the commercial nature of the spaces they’re using as “public” space. She notes that many teen users are excited about advertising, noting “If it’s got ads on it, it will be free forever!” She tells us that teens are “used to being blasted with ads” in all aspects of life, and that the commercial nature of these spaces aren’t a turnoff. But the specific nature of the ads may contribute to the image of specific spaces. MySpace ads tend to be flashy and visual; the ads on Facebook tend to be “quiet and acceptable”. This contrast echoes the social dynamics danah sees in the reputations of the two sites. Facebook is attracting the preppy, college-bound kids, and is seen as socially acceptable because it’s a critical tool for these kids heading to college. MySpace, by contrast, is flashy, sleazy and dangerous, used by the marginalized and subculture kids. This disparity extends into the military as well - MySpace, widely used by the enlisted soldiers, has been banned, while Facebook, more widely used by the officers, is still accessible.

One of my favorite details from the lively discussion after the talk was danah’s insight that many teen boys have profiles that were created for them by girls - “the girls create them so they can be first in their top eight.” (This gets a gasp from the crowd, most of whom are significantly more choosy about passing around their passwords…) Boys will engage with these spaces when planning offline activites, and are more likely to connect with strangers… especially adult models who post profiles online, who are likely to be in their friends’ lists. Girls tend to have higher copy/paste literacy, but the boys frequently know the HTML better, as well as the proxies needed to acess these sites from within school.

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