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Helen Nissenbaum on Ad Nauseum, resistance through obfuscation, and weapons of the weak

Philosopher Helen Nissenbaum is one of the leading thinkers about the ethical issues we face in digital spaces. Her work on privacy as “contextual integrity” is one of the most tools for understanding why some online actions taken by companies and individuals feel deeply transgressive while others seem normal – we expect online systems to respect norms of privacy appropriate for the context we are interacting in, and we are often surprised and dismayed when those norms are violated. At least as fascinating, for me at least, Nissenbaum doesn’t just write books and articles – she writes code, in collaboration with a team of longtime collaborators, which brings her strategies for intervention into the world, where others can adopt them, test them out, critique or improve them.

Professor Nissenbaum spoke at MIT last Thursday about a new line of inquiry, the idea of obfuscation as a form of resistance to “data tyranny”. She is working on a book with Finn Brunton on the topic and, to my delight, more software that puts forward obfuscation as a strategy for resistance to surveillance.

Her talk begins by considering PETs – privacy enhancing technologies – building on definitions put forth by Aleecia McDonald. In reacting to “unjust and uncomfortable data collection”, we wish to resist but we do not have the capacity within the systems themselves. We can create privacy enhancing tools as a mode of self-help, and tools that leverage obfuscation fit within the larger frame of PETs, self-help and resistance.

She defines “data tyranny” drawing on work by Michael Walzer, whose work focuses on approaches to ethics in practice: “You are tyrannized to the extent that you can be controlled by the arbitrary decision of others.” Obfuscation, Nissenbaum tells us, fights against this tyranny.

Using her framework of privacy as contextual integrity, from Privacy in Context (2010), she explains that privacy is not complete control of our personal information, nor is it perfect secrecy. Instead, it is “appropriate information flow that is consistent with ideal informational norms.” This contextual understanding is key, she explains, “I don’t believe that a right to privacy is a right to control information about oneself, or that any spread of information is wrong.” What’s wrong is when this flow of information is inconsistent with our expectations given the context. Sharing information about what books we’re searching for with the librarian we asked for help doesn’t mean we’ve consented to share that information with a marketer looking to target advertisements to us – we expect one sort of sharing in that context and are right to feel misused when those norms are bent or broken.

Different privacy enhancing technologies use different strategies. One project Nissenbaum has collaborated on uses cryptography to facilitate resistance. Cryptagram (think Instagram plus crypto) allows you to publish password-protected photos on online social media. The photos appear as a black and white bitmap, unless you have the password (and the Cryptagram Chrome plugin installed). By encrypting the photos (with AES, and rendering the output as a JPEG), you gain finer control over Facebook’s ever-changing privacy settings, and you prevent whoever is hosting your media from attempting to identify faces in photos, or building a more detailed profile of you using information gleaned from the images.

Other PETs use data obfuscation as their core tool of resistance. Nissenbaum defines obfuscation as “The production, inclusion, addition or communication of misleading, ambiguous, or false data in an effort to evade, distract or confuse data gatherers or diminish the reliability (and value) of data aggregations.” In other words, obfuscation doesn’t make data unreadable, it hides it in a crowd.


Good luck finding Waldo now.

TrackMeNot is a project Nissenbaum began in 2006 in collaboration with Daniel Howe and Vincent Toubiana. It was a reaction to a Department of Justice subpoena that sought search query data from Google as a way of documenting online child pornography, as well as the deanonymization of an AOL data set, suggesting that individuals could be personally identified on the basis of their search queries. “The notion that all searches were being stored and held felt shocking at the time,” Nissenbaum explained. “Perhaps we all take it for granted now.”

Her friends in computer science departments told her “there’s nothing you can do about it”, as Google is unlikely to change their policies about logging search requests. So she and her colleagues developed TrackMeNot, which sends a large number of fake search queries to a search engine, along with the valid query, then automatically sorts through the results the engine sends back, presenting only the valid query. The tool works within Firefox, and she reports that roughly 40,000 users use it regularly. You can watch what queries the tool is sending out, or choose your own RSS feed to generate queries from. (From the presentation, it looks like, by default, the tool is subscribing to a newspaper, chopping articles into n-grams and sending random n-grams to Google or other engines as “cover traffic”.)

The tool has prompted many reactions, including objects that TrackMeNot doesn’t work or is unethical. Security experts have suggested to her that search engines may be able to sort out the chaff from the wheat, filtering aside her fake queries. The questions about the ethics of obfuscation are at least as interesting to Nissenbaum as a philosopher.

Obfuscation, she tells us, is everywhere. It’s simply the strategy of hiding in plain sight. She quotes G.K. Chesterton, from The Innocence of Father Brown: “Where does a wise man hide a leaf? In the forest. But what does he do if there is no forest? He grows a forest to hide it in.”

With Finn Branton, she has been investigating historical and natural examples of leaf hiding and forest growing strategies. Some are easy to understand: if you don’t want your purchases tracked by your local supermarket, you can swap loyalty cards with a friend, obfuscating both your profiles. Others are more technically complicated. During the second World War, bomber pilots began releasing black paper backed with aluminum foil before releasing their payloads. The reflective paper obscured their signal on radar, showing dozens or hundreds of targets instead of the single plane, making it possible for bombers to evade interception.

Programmers and hardware engineers routinely obfuscate code to make it difficult to replicate their work. (As someone who has managed programmers for two decades, I think unintentional obfuscation is at least as common as intentional…) But some of the best examples of obfuscation are less technical in nature. Consider the Craigslist robber, who robbed a bank in Monroe, Washington in 2008, and got away by fading into a crowd. He’d put an ad on Craigslist, asking road maintenance workers to show up for a job interview by asking them to dress in a blue shirt, yellow vests, safety goggles, a respirator mask. A dozen showed up, and the robber – also wearing the outfit – was able to get away.

Nature obfuscates as well. The orb spider, who needs her web out in the open to catch prey, needs to avoid becoming prey herself. She builds a target of dirt, grass and other material in the web, exactly the size of the spider, hoping to lure wasps to attack the diversion instead of her.

Does obfuscation work? Is it ethical? Should it be banned? Examples like the orb spider suggest that it’s a natural strategy for self-preservation. But examples like Uber’s technique of calling Gett and Lyft drivers for rides, standing them up and then calling to recruit them, which Nissenbaum cites as another example of obfuscation, raise uncomfortable questions.

“What does it mean to ask ‘Does it work?'” asks Nissenbaum. “Works for what? There is no universally externalizable criterion we can ask for whether obfuscation works.” Obfuscation could work to buy time, or to provide plausible deniability. It could provide cover, foil profiling, elude surveillance, express a protest or subvert a system. Obfuscation that works for one or more criteria may fail for others.

The EFF, she tells us, has been a sometimes fierce critic of TrackMeNot, perhaps due to their ongoing support for Tor, which Nissenbaum makes clear she admires and supports. She concedes that TrackMeNot is not a tool for hiding your identity as Tor is, and notes that they’ve not yet decided to block third-party cookies with TrackMeNot, a key step to providing identity protection. But TrackMeNot is working under a different threat model – it seeks to obfuscate your search profile, not disguise your identity.

She and Brunton are working on a taxonomy of obfuscation, based on what a technique seeks to accomplish. Radar chaff and the Craigslist robber are examples of obfuscation to buy time, while loyalty card swapping, Tor relays and TrackMeNot seek to provide plausible deniability. Other projects obfuscate to provide cover, to elude surveillance or as a form of protest, as in the apocryphal story of the King of Denmark wearing a yellow Star of David and ordering his subjects to do so as well to obscure the identity of Jewish Danes.

For Nissenbaum, obfuscation is a “weapon of the weak” against data tyranny. She takes the term “weapon of the weak” from anarchist political scholar James C. Scott, who used the term to explain how peasants in Malaysia resist authority when they have insufficient resources to start a rebellion. Obfuscatory measures may be a “weak weapon of the weak”, vulnerable to attack. But these methods need to be considered in circumstantial ways, specific to the problem we are trying to solve.

“You’re an individual interacting with a search engine”, Nissenbaum tells us, “and you feel it’s wrong that your intellectual pursuit, your search engine use, should be profiled by search engines any more than we should be tracked in libraries.” The search engines keep telling you “we’re going to improve the experience for you”. How do we resist? “You can plead with the search engine, or plead with the government. But the one window we have into the search engine is our queries.” We can influence search engines this way “because we are not able to impose our will through other ways.”

This tactic of obfuscation as the weapon of the weak is one she’s bringing into a new space with a new project, Ad Nauseum, developed with Daniel Howe and Mushon Zer-Aviv. The purpose of Ad Nauseum is pretty straightforward: it clicks on all the ads you encounter. It’s built on top of Adblock Plus, but in addition to blocking ads, it registered a click on each one, and also collects the ads for you, so you can see them as a mosaic and better understand what the internet thinks of you.

Again, Nissenbaum asks us to consider strategies of obfuscation as having many strategies towards many ends. These strategies differ in terms of the source of obfuscation, the amount and type of noise in the system, whether targets are selective or general, whether the approach is stealthy or bald-faced, who benefits from the obfuscation and the resources of who you are trying to hide from. Ad Nauseum is bald-faced, general, personal in source (though it benefits from cooperation with others) and is taking on an adversary that is less powerful than the NSA, but perhaps not much less powerful.

Aside from questions of whether this will work, Nissenbaum asks if this is ethical. Objections include that it’s deceptive, that it wastes resources, damages the system, and enables free riding on the backs of your peers. In an ethical analysis, she reminds us, ends matter, and here the ends are just: eluding profiling and surveillance, preserving ideal information norms. This is different from robbing a bank, destroying a rival, or escaping a predator.

But means matter too. Ethicists ask if means are proportionate. If there is harm that comes from obfuscation, can another method work as well? In this case, that other method can be hard to see. Opting out hasn’t worked, as the Do Not Track effort collapsed. Transparency is a false solution, as companies already flood us with data about how they’re using our data, leading us to accept policies we don’t and can’t read. Should we shape corporate best practice? That’s simply asking the fox to guard the henhouse. And changing laws could take years if it ever succeeds.

In exploring waste, free ride, pollution, damage or subversion, Nissenbaum tells us, you must ask “What are you wasting? Who’s free riding? What are you polluting? Whose costs, whose risks, whose benefits should we consider.” Is polluting the stream of information sent to advertisers somehow worse that polluting my ability to read online without being polluted by surveillance?

Big data shifts risks around, Nissenbaum tells us. As an advertiser, I want to spend my ad money wisely. Tracking users shifts my risk in buying ads. The cost is backend collection of data, which places people at risk: think of recent revelations from Home Depot about stolen credit card information. Databases that are collected for the public good, for reasons like preventing terrorism, may expose individuals to even greater risk. We need a conversation about whether there are greater goods to protect than just keeping ourselves free of terrorism.

We can understand weapons of the weak, Nissenbaum tells us, by understanding threat models. We need to study the science, engineering and statistical capabilities of these businesses. In the process we discover “enabling execution vectors”, ways we can attack these systems through hackable standards, open protocols, and open access to systems. And we need to ensure that our ability to use these weapons of the weak is not quashed by enforceable terms of service that simply prevent their use. Without having access to the inner machination of systems, Nissenbaum argues, these weapons may be all we have.


An exceedingly lively conversation followed this talk. I was the moderator of that conversation, and so I have no good record of what transpired, but I’ll use this space – where I usually discuss Q&A – to share some of my own questions for Professor Nissenbaum.

One question begins by asking “What’s the theory of change for the project?” If the goal us to collapse the ad industry as we know it, I am skeptical of the project’s success at scale. Clicking ads is an extremely unusual behavior for human websurfers – clickthrough on banner ads is a tiny fraction of one percent for most users. Clicking on lots of ads is, however, frequent behavior for a clickfraud bot, a tool that’s part of a strategy in which a person hosts ads on their site, then unleashes a program to click on those ads, giving micropayments to person for each ad clicked. Essentially, it defrauds advertisers to reward a content provider. Clickfraud bots are really common, and most ad networks are pretty good at not paying for fraudulent clicks. This leads me to conclude that much of what Ad Nauseum does will be filtered out by ad networks and not counted as clicks.

This is a good outcome, Nissenbaum argues – you’ve disguised your human behavior as bot behavior and encouraged ad networks to remove you from their system. But it’s worth thinking about the costs. If I am a content provider, attracting human users who look like bots has two costs. One, I get no revenue from them as ad providers filter out their clicks. Two, I may well lose advertisers as they decide to move from my bot-riddled site and to sites that have a higher proportion of “human” readers. She’s shifted the cost from the reader to the content host rather than crashing the system. (Offering this scenario to Nissenbaum, using myself as an example of a content provider, and positing a Global Voices that was supported by advertising, I spun a case of our poor nonprofit going under thanks to her tool. In response, she quipped “Serves you right for working with those tracking-centric companies.” I’m looking forward to a more nuanced answer if she agrees with the premise of my critique.)

If the theory of change for the project is sparking a discussion about the ethics of advertising systems – a topic I am passionate about – rather than crashing the ad economy as we know it, I’m far more sympathetic. To me, Ad Nauseum does a great job of provoking conversations about the bargain of attention – and surveillance – for free content and services. I just don’t see it as an especially effective weapon for bringing those systems to their knees.

My other question centers on the idea that this technique is a “weapon of the weak”. To put it bluntly, a tenured professor at a prestigious university is nowhere near as disenfranchised as the peasants Scott is writing about. This isn’t a criticism that Nissenbaum is disrespecting the oppression of those worse off than she is, or a complaint about making a false comparison between two very different types of oppression. Instead, it’s a question about the current state of the political process in the United States. When a learned, powerful and enfranchised person feels like she’s powerless to change the regulation of technology, something is deeply messed up. Why does the regulation of technology turn the otherwise powerful into the weak? (Or is this perception of weakness the symbol of a broader alienation from politics and other forms of civic engagement?)

I’ve been advocating a theory of civic efficacy that considers at least four possible levers of change: seeking change through laws, through markets, through shaping social norms or through code. Using this framework, we could consider passing laws to ensure that the FTC protects user privacy on online systems. Or we could try to start companies that promise not to use user data (DuckDuckGo, Pinboard) and try to ensure they outcompete their competitors. We could try to shape corporate norms, seeking acknowledgement that “gentlemen do not read each other’s mail”.

If Nissenbaum’s solution were likely to crash advertising as we know it, it might be superior to any of these other theories of change. If it is, instead, a creative protest that obscures an individual’s data and makes a statement at the cost of damaging online publishers, it raises the question of whether these means are justifiable or others bear closer consideration.

I tend to share Nissenbaum’s sense that advocating for regulation in this space is likely to be futile. I have more hopes for the market-based and norms-based theories – I support Rebecca MacKinnon’s Ranking Digital Rights project because it seeks to make visible companies that protect digital rights and allows users to reward their good behavior.

But I raise the issue of weapons of the weak because I suspect Nissenbaum is right – I have a hard time imagining a successful campaign to defend online privacy against advertisers. If she’s right that many of us hate and resent the surveillance that accompanies an ad-supported internet, what’s so wrong in our political system that we feel powerless to change these policies through conventional channels?


Coco Fusco’s introduction to the Cuban blogosphere

Multimedia artist, writer, activist and teacher Coco Fusco is a visiting associate professor at MIT’s Comparative Media Studies this year, and she introduced herself to the Center for Civic Media community with a stunning talk this past Thursday, unpacking the history and the possible futures of the Cuban blogosphere. Fusco is a frequent traveler to Cuba and has interviewed many of the key figures in the space and offered an overview that’s complex, subtle and by far the most informative picture of the space I’ve heard thus far.

(Video of Fusco’s talk is available here.)

Fusco frames the Cuban blogosphere, in part, from her own background in performance art. Since 2008, when restrictions on cellphone use were lifted in Cuba, opponents to the Castro system have been engaged in activism that Fusco sees as having “a very media-savvy, performative character.” Citizen journalists and activists are sending text, videos and photos that document confrontation with state authorities, which has turned dissent into a kind of performance art.

If dissent is a performance, part of the audience is the United States. Not only is there a massive expatriate Cuban population in the US, there is a media system based and funded in the US, hungry for reports from independent Cuban bloggers. USAID has had a direct role in building this blogosphere, Fusco tells us. Her slides begin with the image of a Wifi logo painted onto a wall in the colors of the Cuban flag. These images are painted by activists, then painted over, in an ongoing battle. “If you didn’t know better, you might assume that ordinary Cubans were demanding free wifi. In fact, it’s part of a campaign by a USAID-supported group.”

The support from the US, the ways Cuba is trying to influence online speech, lead to a blogosphere in which participants are performing for multiple audiences. That said, the space has emerged as a critical digital public sphere for Cuban political dialog. Conventional public debate in Cuba is extremely limited, Fusco tells us. It’s officially organized, hosted solely in Havana, isn’t documented via video and has carefully controlled attendance. There’s no significant space for debate in Cuban daily newspapers or television, so the debates that happen in blogs, often hosted in Spain or Miami, is a critical digital public sphere.

The figures involved with this new public sphere are complicated. Elicér Ávila, blogger at Diário de Cuba, is supported by money from the US National Endowment for Democracy, send through Spain, Fusco tells us. On the one hand. he’s famous for confronting a government official in one of these staged official meetings, and his blog is a key part of the Cuban online scene. On the other hand, he “came out” in 2011 as a spy (in an interview with Cuban super-blogger Yoani Sanchez), part of Operación Verdad, a government project that encouraged the online harassment of independent bloggers in online media. He’s subsequently been “reborn” as a dissident, demanding a new, competitive political party to challenge the state. Figuring out who’s on what side, who is supported by whom and whose politics are genuine or performative is part of understanding this complex space.

Fusco offers a brief timeline of the internet in Cuba, starting with the arrival of internet service in 1996. This service was expensive and out of reach of most ordinary Cubans, so internet usage didn’t really come into play until the middle of the next decade. The “black spring” of 2003, where 75 journalists and human rights activists were imprisoned for their offline media activities heled step the stage for Cuba’s internet transformation. In 2006 when Fidel stepped down and Raúl took over power, many expected the political environment to open up somewhat. But it took “the Pavon case”, the online debate about the rehabilitation of a former government censor and extremist, to demonstrate the utility of online spaces as a place for political discussion. These dialogs took place via email, the medium most accessible to the few Cubans who were online at that time.

Shortly afterwards, Yoani Sanchez’s Generation Y blog opened this new space to a younger generation. Shortly after, in 2008, bloggers began meeting in public, weekly, to discuss both political issues and the challenges o being online in Cuba. At the same time, restrictions were lifted on cellphone ownership, opening a new channel to online participation for the majority of Cubans who did not have access to an internet connected computer. By 2009, Sanchez and her husband had founded Blogger Academy, which trains bloggers in how to use key social media tools. The Taza de Café blog, started by Lizabel Monica, launched with technical advice about accessing internet services using Cuba’s slow internet. And in a validation of blogger influence, the Cuban government responded by launching a set of government-sponsored blogs to counter the independent ones. These blogs now outnumber independent blogs by 2:1, but have a much lower reach and readership.

Like many closed societies, Cuba has a complicated love/hate relationship with the internet. Access to the net in increasing – there are now about 1.5 million cellphones in Cuba for a population of 10-11 million, so mobile access has outpaced access to land lines, with teledensity at about 10%. Fusco estimates that roughly 25% of Cubans have internet access, but notes that there’s no way to measure that decisively, as Cubans use wifi from hotels, rent internet access from foreign workers and use any number of creative methods to get online.

The Cuban government tends to see the internet as a threat to national security, and especially as a tool for the US State department to engage in pro-democracy propaganda. Thus the Cuban internet is controlled via site censorship, through the criminalization of some kinds of communication and through limitations to online access. Officially, email in Cuba is through an in-country system, where you need to be a union member or university student to have access. The mobile phone company, Cubacel, is a monopoly, controlled by ETECSA, the national telephone company. Access is slow, and costs are extremely high. Access through a hotel costs $6 an hour, and $4.50 an hour at internet cafes. In a country where the average salary is $20/month, there’s not a ton of usage through those channels. More common is access through the mobile phones, where charges are $1 per SMS message and $0.45 a minute for a domestic phone call. Fortunately, diasporans and other supporters of Cuban bloggers are able to send phones into the country and top up mobile phone accounts remotely. (Most Cuban bloggers have a “donate” button on their blog, which solicits funds for cellphone airtime.) The $2 billion in remittances into Cuba annually are what makes citizen media on the Cuban internet possible.

Even when Cubans can afford to get online, they face substantial technical challenges. Email is really the online reliable service in Cuba, so posting to blogs, Facebook and Twitter happens primarily through email – the best bloggers have setups that trigger tweets and Facebook updates as soon as they publish new content. Cubans have grown used to a culture of surveillance, in which journalism is pre-approved, where sites critical of the government are censored, and where surveillance of phone calls and email is routine. Still, even in such a controlled environment, some information spreads relatively freely.

Fusco explains that most Cubans don’t want clandestine political media so much as they want games, music and movies. They get these through the “paquete”, the colloquial term for a package of digital media delivered on USB flash drives. These drives are assembled by diasporans and often include political news from TV Martí, as well as entertainment media. The keys sell for roughly 2 CUC, or $2 (the Cuban convertible peso, which trades for roughly $1 per CUC – it’s a parallel currency to the Cuban peso, for use in foreign transactions, by tourists and others.) Since games often circulate on these keys, it’s become a popular business to run gaming parlors for $1 an hour. While wholly political paquetes do circulate, the ones that mix political and entertainment content seem to have the best success. (I see parallels to work friends have done circulating CDs with political content in Zimbabwe, to be played on buses and in taxis. A mix that’s 2/3rd to 3/4s music, with 1/3-1/4 political content seems to work, while all politics tends not to get well circulated.)

The paquete is not the only way Cubans are hacking digital media, Fusco tells us. Used phones and smartphones need to be modified for use in Cuba. Anyone licensed to do phone repairs will employ someone – often a small team – to alter these imported phones. There’s also a business in modifying Nintendos and Playstations for domestic use. All software used in Cuba tends to be pirated, and some software – particularly mobile phone applications that depend on network access – need to be modified to work mostly offline. There’s a thriving online market for these products – revolico.com – which Fusco describes as “the illegal Cuban craigslist”.

Those Cubans who are able to get online are often engaged in independent blogging and citizen journalism. Generación Y, founded by Sanchez, is now translated by volunteers into 14 languages (leading to accusations that she obviously must be a US spy, as volunteers obviously couldn’t be counted on to translate a website into dozens of languages…) Sanchez also maintains Voces Cubanas, a group blog representing the broader Cuban dissident blogophere. Havana Times is edited in Nicaragua, but features writing from people on the Island and is regularly translated into English. In addition to technical advice from La Taza De Café, Cuban bloggers can seek legal advice from Cuban Legal Advisor, run by Laritza Diversent, who tracks changing media and propaganda laws closely and offers advice for dissidents on jail and detentions.

That this community survives is something of a miracle, as blogging began as the process of sending SMS messages to friends and asking them to post to websites. Called “blind blogging”, this was replaced by using sites like Blogger, Twitter and YouTube via email. Yoani Sanchez showed Cubans how to use MMS to send data-rich short messages, which Fusco argues led to a major change in US journalistic coverage of Cuba. Still, these journalists and activists face a daunting set of challenges, starting with the difficulties of building a local base, given the cost of accessing the Internet. There are draconian legal restrictions if you are found of publishing with US government involvement, and the online space is deeply dependent on US pro-democracy funding. Fusco explains the debates that occur in Cuba – is blogging a “mercenary activity” funded by an imperialist government, or is this autonomous action by Cuban bloggers, who need money to support this work.

In addition, bloggers are isolated geographically and politically, and rarely have the opportunity to collaborate with others facing similar situations. State security has proven itself effective in fomenting discord between opposition groups. And these groups and bloggers tend to have narrowly focused agendas that can make it hard for them to reach international audiences even when they are technically able.

Fusco offers a bit more hope to Cubans using digital media to shape culture through literature, music and film. Projects like the Voces literary magazine are providing an alternative space for artists who don’t have official recognition from artists and writers union. (This official recognition matters – it is difficult to travel without this official status.) Artists have taken to keeping online video diaries to document their work and their process, hoping this will serve as a “shield” if they are detained or arrested and a rallying point for their supporters. Even given tight restrictions on content, some controversial material, especially films, are making the rounds of global film festivals, including films like Monte Rouge (about a security official visiting the house of an intellectual) and Los Aldeanos (link en español) (a documentary about Cuba’s hip hop underground). Cuban music is making an impact as well – Porno Para Ricardo, fronted by enfant terrible Gorki Aguila, survives and has visibility globally despite four (likely politically motivated) drug arrests of Aguila.


El Comandante, by Porno Para Ricardo

Fusco’s talk ends with discussion of the uncomfortable and complex relationship between Cuban media and audiences abroad. Blog dailies are published in Havana, Miami and Madrid. These sites, which feature writing from Cubans on the island, serve as what should be the opposition press, and are widely quoted by wire services and other international news agencies. They also serve as fodder for TV and Radio Martí, the American-produced channels that seek to reach Cubans on the island and in the diaspora. Martí received a large increase in funding in the wake of the 1996 Helms-Burton acts tightening US trade embargo against Cuba (a reaction to Cuba shooting down “Brothers to the Rescue” planes that sought to rescue Cuban refugees on rafts), and now the US government provides massive funding to pro-democracy media in Cuba.

This funding has supported people like Alan Gross, a contractor for USAID, who made five trips to Cuba bringing in phones and, perhaps, equipment designed to disguise satellite phone calls. Gross was arrested in 2011 and his family worries he will die in Cuban prison during his 15 year sentence. While Gross’s case has drawn international attention, Fusco notes that Cuban bloggers who accept US support – sometimes unknowingly – risk similar sentences.

She is hopeful that the $2 billion in remittance money send to Cuba might have more of an impact than the $70 million allocated to USAID, much of which is spent in the US. Projects like ZunZuneo, secretly created by USAID contractors to be the “Cuban Twitter” are far less interesting that projects like Yagruma, which supported creative projects in Cuba through a Kickstarter model before being stopped by the Treasury department in 2013, or Roots of Hope, organized by Cuban Harvard students, which coordinates tech donations to Cuban citizens.

Two interesting points came up in discussion with the Center for Civic Media team. Dalia Othman, an expert on social media in Palestine, noted that the Arabic blogopshere has moved almost entirely onto newer social media platforms. This shift hasn’t happened in Cuba, Fusco believes, because time moves differently on the Cuban internet. “It takes four hours to get to work, so why would you blog everyday? There’s no sense for the tactical use of brevity.” And because Cuba’s internet access is so slow, the always on world of social media doesn’t make much sense to Cuban users.

I asked Fusco what she would advise Secretary of State Kerry to do regarding independent media in Cuba. Her main point was that Cubans are far smarter about what works in Cuba than US contractors. Acknowledging that it’s dangerous for the US to fund Cubans directly, she’d like to see more diverse and less polarized funding for media in Cuba. At the same time, it’s important to question some of the Florida-based expatriate organizations, which have historically been sponsoring violent opposition and are now sponsoring technology. Critically, she thinks Cubans need to get beyond the idea that US support for independent media is a “mercenary” activity – independent journalism should not be seen as mercenary, or as a US demand. Instead, it’s a demand for a functional society.


A public apology – on screwing up by not questioning assumptions – my talk at #BIF10

I spoke this morning at the tenth incarnation of BIF, Business Innovation Factory, an annual conference in Providence, RI that focuses on storytelling. It’s got a lot less product promotion and self-celebration than many conferences on innovation, and more personal stories, which is why I always enjoy attending. So I thought I’d share a personal story that I’m still digesting and the questions it raises for me. If it reads a little differently from most of my writing, the context helps explain why.


About a month ago, I wrote an article about a simple idea. I asked whether anyone really believed that advertising should be the main way we supported content and services on the internet. Given how poorly banner advertising on the web worksGiven that nobody likes banner ads, and given that the current system puts users under surveillance, which in turn seems to inure us to government surveillance, I wondered whether there might be a better way.

Initially, the piece did what I hoped for – it sparked a lively conversation about business models for the web, particularly about business models for news. My friend Jeff Jarvis, whose faith in Google inspires envy in leaders of the Catholic Church, reassured me that once advertising got a little better, I’d like the ads I was reading online, really! I heard pitches for ethical advertising, for different approaches to subscriptions and to micropayments. I’d gotten something off my chest, had sparked a good conversation and was learning from the responses. As a blogger and a media scholar, life was good.

But something unexpected happened halfway through my day in the sun. For a brief and uncomfortable time, I became the most hated man on the internet. Here’s how that happened.

In writing about advertising, I wanted to talk about mistakes we’d made collectively, as an industry, not just beat up on Mark Zuckerberg or any other individual. So I took responsibility for my own small contribution to making the world an ugly, ad-filled place. I admitted, somewhat sheepishly, that almost twenty year ago, I invented the pop-up ad.

My intentions were good. (Please stop throwing things at the stage.) I was part of the team that started Tripod.com, an early webpage hosting company. My popup put an ad in a separate window from a user’s webpage, which was a way of distancing an advertiser from user generated content, reassuring advertisers that they wouldn’t actually be on the same page as a paranoid essay about government conspiracies or a collection of nude images. I thought it was a pretty good solution. I’m really, really sorry.

My editor at the Atlantic, Adrienne LaFrance, is a lot smarter about her readers I am. She knew that this admission, which I hid as a parenthetical comment, would be far more interesting to most readers than a 3000 word essay on advertising and a culture of surveillance. She did a brief interview with me about the process of creating the ad and wrote a 300 word story titled “The First Pop Up Ad”

And then things got weird.
Yes, that’s Jimmy Fallon and Conan O’Brien making fun of me. And yes, that’s one of the strangest things that’s ever happened tome.

Adrienne’s Atlantic piece, lightly rewritten, appeared in about forty news outlets over the next 24 hours. I got loads of interview requests and I did one of them before realizing that this was a very bad idea, and that even normally staid news outlets like the BBC would be far more interested in my “confession” than in the broader argument about advertising and surveillance. And then the emails and the tweets started to come in, first cursing me out in English, and then in Turkish, Portuguese, Chinese and Croatian as the story spread globally.

Andy Warhol predicted that, in the future, we would all be famous for 15 minutes. There’s another possibility: on the internet, we will all be intensely loathed for about 15 seconds.

Let me just pause for a moment and mention that my no good, very bad day on the internet is approximately equivalent to what many of my friends refer to as “Friday”. Which is to say, if you are an opinionated woman who writes online, you likely face ugly, misogynistic bullshit on a daily basis significantly more acute that the tongue in cheek death threats I received once this story took off. I don’t in any way mean to compare the mild abuse I faced at a moment of extreme visibility to the sorts or routine, everyday harassment many smart women face for merely expressing themselves online.

That said, I do now understand why someone would choose to go offline rather than wallow in hostility. I ended up taking a week entirely offline while things blew over, until only one in five emails was a death threat.

Of all the tweets hoping for my swift and painful demise, I was particularly struck by one written by a user in southeast Asia, whose tweet read, more or less: “@ethanz I do not accept your apology. This is your Frankenstein monster. You made it, you should kill it.”

I really liked this tweet. There’s something refreshingly simple about the idea that someone – one guy – could be responsible for things in the world that are badly broken. And once we find that guy, we can either string him up or demand that he fix it. It’s the inverse of the great man theory of history, where we declare Edison the great man who commercialized electricity and brought about the modern world, cutting out Tesla, Westinghouse and hundreds of others. This is the rat bastard theory of history, where if only that one SOB hadn’t put pop up ads on user homepages, the world would be a slightly pleasanter place.

The rat bastard theory is helpful because it gives you a single, concrete individual to hate. Back in my darkest, saddest days, when I used to use Windows, I really enjoyed hating Bill Gates, despite the fact that my anger was clearly misplaced. It’s clear that there were all sorts of design decisions that made Windows agonizing to use in the late 1990s, not an evil plan from Bill Gates, who has turned out to be a pretty terrific guy. But it’s a lot easier to see the rat bastard than to see the whole problem.

The problem with the internet in the late 1990s is that we wanted it to be available to everybody in the world. That’s partially because it seemed like the fair thing to do, and partially because we genuinely loved the web and wanted to evangelize for it globally. But most people didn’t know why the web was cool, why they’d want to build a homepage or send status updates to friends, so they weren’t about to pay us to use it. And so we ended up with the only business model we could think of – broadcast advertising. You’ll get our services for free, and we’ll demand some of your attention to sell to advertisers in exchange. Basically, we didn’t know how to pay for the internet for everyone, so we decided to make the internet work the way broadcast television worked.

We had a failure of imagination. And the millions of smart young programmers and businesspeople spending their lives trying to get us to click on ads are also failing to imagine something better. We’re all starting from the same assumptions: everything on the internet is free, we pay with our attention, and our attention is worth more if advertisers know more about who we are and what we do, we start business with money from venture capitalists who need businesses to grow explosively if they’re going to make money.

But there are people imagining something very different. Maceij Ceglowski, whose brilliant talk got me thinking about the broken state of the web, has built a bookmarking service called pinboard that’s really cheap – about $5 – but not free. He did it because he imagined something different, not a site to sell to another company, but a service he wanted to have available to the world that’s been profitable since the day he started it. WhatsApp is a wildly popular messaging service that charges users $0.99 a year, and had over 400 million users before Facebook bought it, an amazing example that people are willing to pay for tools they need and use. I just learned about a social network called Connect Fireside that’s designed for the mobile phone and optimized for sharing photos with your family and close friends, not with the whole world. It’s not cheap – it’s $20 a month right now – and who knows if it will survive, but it’s exciting to see someone build something based on a different set of assumptions.

Once you get rid of those assumptions – everything is free, the user is the product being sold to advertisers, and the goal is to be a venture-backed billion dollar business – and lots of things are possible. My friends in Kenya got sick of losing internet connectivity every time the power went off, so they went onto Kickstarter and funded BRCK, which is a portable internet router for the developing world that relies on the mobile phone network. The people who paid for it were people who wanted and needed the device, so were willing to pay for it to be built – crowdfunding, as a model, asks that you give up the assumption that people have to instantly receive the things they buy. Turns out that sometimes we’re willing to pay for something in the hope that it might come to pass, someday.

Turns out we’re also willing to pay for things because we love them and we want them to exist. I’ve become a massive fan of a deeply strange podcast called Welcome to Night Vale, which might be described as a cross between A Prairie Home Companion and the Twilight Zone. The podcast is free, but listeners are encouraged to donate $5 a month, and many do… Many more come to live shows, buy tickets and merchandise, which has allowed the creators to expand the podcast, bringing in new actors and musicians, launch a 16 city tour of Europe and write a book about the Night Vale universe. Putting something beautiful and strange out into the world and hoping people will love it is not the most reliable business model, but it sometimes turns out to be viable.

Remember my friend on Twitter who wanted me to kill Frankenstein’s monster? He got part of it wrong in assuming that I’m the rat bastard solely responsible for the situation we’re in today. But he got part of it right. He’s right that people like me can and should be trying to fix things.

The things that are broken about the internet today – and there are a lot of them – are the product of design decisions that fallible, mortal human beings have made over the past twenty years. Twenty years is not a long time. I have t-shirts older than the world wide web. The web wasn’t built by enlightened geniuses whose trains of thought we could never comprehend – it was built by idiots like me, doing the best we could at the time. It’s possible to look at every technical and design decision that’s led to where we are today and make different choices than the people who made those bad choices.

There’s a lot of things I don’t like about how the web works today. I don’t like that our attention is constantly for sale. I don’t like that public sharing is the default. I don’t like that the web never forgets. I think the always on, inescapable nature of the web is proving really exhausting for us as human beings. And I’m scared that the new public spaces, the places where we come together to debate the future, are owned and controlled by a few massive companies that have enormous potential power over what we’re able to discuss online.

But the mistake would be to assume that these shortcomings are inevitable, that they are simply natural consequences of how people interact online. The mistake is to stop questioning the assumptions about how the world worlds, to stop imagining ways things could be different and better.

I should probably mention that this is not a talk about internet business models.
Actually, it’s a talk about civics.

If you think the web is broken – and I do – you should take a look at American democracy. Here’s another case where fallible humans made design decisions that seemed like a good idea at the time and now have had some clearly disastrous consequences. Sure, having professional representatives deliberate together and govern a nation is a pretty cool hack when the dominant governance technology of the time is feudalism. One person, one vote elections – once we finally got around to fully implementing it? Cool idea. Freedom of speech for individuals as well as organizations? Seems pretty important for the rest of the system to work.

Put these things together and we’ve somehow ended up with a system where the Democratic Congressional Committee recommends to new congresspeople that they spend 4-5 hours a day raising money, and only 3-4 hours meeting with constituents or working to craft legislation. It’s a system that constituents hate – it’s part of the reason Congress has a single-digit approval rating – and Congresspeople hate, too, which is why some incumbents are choosing to leave office. But it’s not hard to figure out how it happened, to trace the decisions that brought us to a deeply undesirable place. We can invoke the rat bastard theory and blame Chief Justice John Roberts for Citizens United decision, but we’re following the same fallacy – this is a failure of imagination, not the failure of any one person (or even five supreme court justices)

It’s possible to imagine something very different. Larry Lessig is working very hard to bring a new model to life, where every voter gets $50 of government funds to give to politicians who can use the money to campaign. To imagine that model, you have to give up a bunch of assumptions: that you have a right to spend money to influence politics; that governments should try to do less, not more. And you have to be ready to cope with all the unintended consequences of the new system as well, of people selling their government funds to politicians through brokers, of social media becoming an endless campaign battle ground.

We need a ton more of this, people questioning assumptions that representation makes more sense than direct democracy, that decisions at the federal level are more important than those locally, that money is convertible into power. We need lots of Lessigs taking on these sorts of imaginative experiments, because most of them are going to fail.

Here are two really big assumptions I want to question:
– that participating in representative democracy is the core act of what it means to be a good citizen
– and that everyone is going to participate in our democracy in more or less the same way

You know what it means to be a good citizen – you’re supposed to read the newspaper and keep up on events locally and globally, and vote every two years and maybe call your congressman if something really pisses you off. And you probably know that this isn’t going to make very much of a difference. And that your congressperson is heading into a paralyzed institution that’s rarely able to pass legislation.

So let’s question the assumption that fixing Congress – or even more ambitiously, fixing politics – is the most important part of fixing citizenship. In the 50s and 60s, people figured out that, when you’re prevented from voting by law, public protests – marches, sit ins, boycotts – are a critical part of citizenship. As Congress starting passing civil rights legislation, activists learned that lawsuits were a critical tool to ensure that laws applied to everyone and enforced fairly. We rarely think of suing the government as a way to be a good citizen, but it’s been critical in building the rights-based society we have today.

There are at least three ways I think people can be civically active even if they’re frustrated with paralysis in politics. Make media. When people saw tanks in the streets of Ferguson, Missouri to counter peaceful protests, they made media and started a conversation about the militarization of America’s police forces. When they saw a newspaper picture of Michael Brown looking threatening, they started tweeting #iftheyshotmedown, asking whether the media were being fair in their choice of picture to portray the victim of a police shooting. Media is how we understand the world, and we can shape our public conversation by building civic media.

Make new things. I’m deeply frustrated that my government is surveilling my communications and those of millions of others worldwide, and I’m angry that so little legislative action has been taken in the wake of Ed Snowden’s revelations. But I’m really happy that software developers like Tor, Mailpile, Redphone and Mailvelope are working to make it easy to encrypt email and phonecalls and make it harder for anyone to surveil our communications. Make businesses. I’m concerned about climate change, I want to see a carbon tax, but in the meantime, I’m excited to see Tesla making electric cars that are sexy and for people as broke as me, excited that I drove here in a diesel car that gets almost fifty miles to the gallon. Building businesses that do well while doing good is one of the most powerful ways we can engage in civics today.

Here’s what’s tricky about expanding civics to include making media, making code and making money: it’s not a level playing field. Voting is something everyone can do – right now, making code or making media is easier for some people than others. We’re going to need to think hard about how we prepare the next generation of citizens for a world where their power comes not just from voting but from making, and where someone’s civics unfolds in the marketplace while someone else’s unfolds in Congress.

If you want to overcome failures of imagination – accepting that the web or our politics are inescapably broken – you’ve got to try something new. You’re probably going to fail. And when you do, I recommend that you try again. But first I recommend that you apologize. It feels really good. I’m sorry, and thank you for listening.


Self-segregation on social networks and the implications for the Ferguson, MO story

Michael Brown was fatally shot by police officer Darren Wilson on Saturday August 9, 2014. After his body lay in the hot street for four hours, Ferguson residents took to the streets to protest his killing. Brown’s death, the ensuing protest and the militarized police response opened a debate about race, justice and policing in America that continues today.

I heard about Michael Brown’s death for the first time on the evening of the 9th, through Twitter. Sarah Kendzior, a St. Louis-based journalist, was retweeting accounts of the protest, and other Twitter friends who write about racial justice issues, including Sherrilyn Ifill, the director of NAACP’s Legal Defense Fund, were discussing the implications of Brown’s killing and the community and police response. I wrote a quick blog post, noting how little mainstream media response there had been at that point, and how much of the coverage had focused on the anger of the crowd, which one outlet termed “a mob”. At that early point, there was not a dedicated Wikipedia article focused on Brown’s death, nor had major national newspapers, like the New York Times, written about Brown. For many people outside of the reach of local St. Louis media, Twitter was the medium that introduced people to the city of Ferguson.

The Pew Research Center confirms this picture. In a thorough analysis of early media coverage of the events in Ferguson, Paul Hitlin and Nancy Vogt of Pew note that cable news didn’t report the story until Monday the 11th, two days after the shooting. Cable news attention peaked on Thursday, August 14, after Ferguson police arrested two reporters and President Obama interrupted his vacation to report on the situation. Twitter attention peaked at the same time, with 3.6 million Ferguson-related tweets on the 14th, but it’s worth noting that Twitter showed a steady and growing interest in the topic from Saturday the 9th onward.

This pattern of attention to Michael Brown’s killing contrasts sharply with early attention to the killing of Trayvon Martin by neighborhood watch volunteer George Zimmerman on February 26, 2012. My students Erhardt Graeff, Matt Stempeck and I studied media coverage of the Martin killing using our Media Cloud tools and found that they key factor in expanding the conversation about Martin’s death beyond Central Florida was a careful PR campaign orchestrated by Benjamin Crump, an attorney retained by Martin’s parents. These PR efforts led to national television coverage of the story, which in turn led to a surge of interest on Twitter and in other participatory media.

In the case of Michael Brown, over 140,000 Twitter posts mentioned Ferguson on August 9th, the day of the shooting. Twitter led other media in 2014, while broadcast media led in 2012. When Crump announced he would be representing the family of Michael Brown on August 11, two days after the shooting, there was no need for a PR campaign, as the story of Brown’s death was already gaining traction in the media.

Pew’s analysis of Michael Brown versus Trayvon Martin shows that attention to events in Ferguson built more quickly than attention to events in Stanford, FL. There are several reasons for this. The police response to protests added a dimension to the Ferguson story that was not present in discussions of Trayvon Martin – many of the tweets on August 14 focused on the arrest of working journalists and the use of military equipment by Ferguson police. (When Missouri Highway Patrol Captain Ron Johnson took over control of law enforcement response in Ferguson on August 14, ordering officers to remove riot gear, attention on Twitter dropped sharply, suggesting some of the attention was on policing tactics.)

Twitter’s reach has grown since 2012, and the power of “black twitter”, which Soraya Nadia McDonald describes as both “cultural force” and social network, to challenge racist narratives has grown. Outrage on Twitter over a book deal for a juror who acquitted George Zimmerman led to the deal being withdrawn. Noting the power of outraged channeled through a hashtag, some African American Twitter users began posting contrasting photos of themselves under the tag #iftheygunnedmedown, suggesting that media were emphasizing the narrative of Michael Brown as “thug”, by using a photo in which Brown is displaying a peace sign (which many have read as a gang sign), rather than other photos in which Brown looks young and entirely unthreatening. The hashtag allowed Twitter users to participate in the dialog about Ferguson in cases where they had nothing to share about the situation on the ground by participating in a conversation about larger issues of structural racism in American media.

While events in Ferguson received widespread attention on Twitter, some observers saw very different behavior on their Facebook feeds.

John McDermott, writing in Digiday, offered this elegant formulation: “Facebook is for Ice Buckets, Twitter is for Ferguson”. Using data from SimpleReach, McDermott suggests that there were roughly eight times as many stories about events in Ferguson posted to Facebook as stories about the ALS Ice Bucket challenge, but that the stories received roughly the same exposure on Facebook (approximately 3.5 million Facebook “referrals” – appearances on a Facebook user’s screen – for each story between August 7-20th.) In the same time period, Crimson Hexagon calculated that there were roughly 1.5 times as many tweets about Ferguson as about the Ice Bucket Challenge.

The near-equal attention to Ferguson and the Ice Bucket Challenge that SimpleReach’s numbers suggest hardly seems like the substance of a controversy about algorithmic censorship, but it is worth noting that vastly more stories about Ferguson were posted to Facebook than stories about the Ice Bucket Challenge. The average story about the Ice Bucket Challenge was much more heavily promoted by Facebook’s algorithms (a factor of 8x) than the average story about Ferguson. Sociologist Zeynep Tufekçi suggests that this disparity may have been more significant early in the Ferguson story, which made the disparity between Facebook and Twitter more dramatic.

Tufekci goes on to observe that while Twitter (at present) is a “neutral” provider, simply delivering you tweets from the accounts you’ve chosen to follow, Facebook algorithmically “curates” your feed, offering you a selection of content that it believes you will find most interesting. She points out that this is a serious danger to democratic discourse. Facebook could censor our information flows and it would be difficult for us to determine that such censorship was taking place. The algorithms Facebook uses are opaque, which means conversations about how the algorithm work sound a bit like speculation about divine will. Tufecki suggests that Facebook may have altered their algorithm overnight to give Ferguson stories more prominence, which may be true but is impossible to verify. Others have speculated that Facebook tunes its algorithm to favor “happy news” and discourage serious news. Again, this is possible – and could even reflect lessons learned from Facebook’s mood manipulation experiments – but unverifiable.

Here are some of the things we do know about Facebook, which may explain why news appears differently on different social media platforms.

It’s hard to search Facebook. When news breaks, Twitter users enter search terms and hashtags and receive an updated stream of tweets on the topic in question. On August 9th, I was able to follow reports from Ferguson and quickly choose Twitter users to follow who appeared to be at or near the scene. On Facebook, searching for “Ferguson” gives you the names of many people named Ferguson who Facebook thinks you might know. (You can, conveniently, choose to “Like” the city of Ferguson, which is probably pretty far from what most people searching for Ferguson want to do.)

Non-reciprocal following makes it easier to diversify who you follow on Twitter. If I see that St. Louis-based rapper Tef Poe is reporting on Twitter regarding Ferguson, I can follow him, and I will see any public tweets he makes in my timeline. On Facebook, I need the approval of someone to follow their personal feed – they need to confirm our friendship before I can read what they’re saying.

It’s typical on Twitter for people to start following accounts of people they don’t know personally, especially when those people are eyewitnesses to or well-informed commenters on an event. I followed a set of users in Egypt while the Tahrir protests were taking place and stopped following many afterwards – I’ve done the same with Ferguson. This is much more difficult to do on Facebook – the platform is designed to connect you with friends, not sources, and to maintain those friendships over time.

People have a relatively small number of Facebook friends – the median figure is 200 – and many white American Facebook users likely have few or no African-American Facebook friends. This isn’t a phenomenon specific to Facebook – it’s a broader reflection of American demographics and patterns of homophily, the tendency of “birds of a feather” to flock together. Robert Jones at the Public Religion Research Institute used data from the 2013 American Values Survey to estimate the racial composition of people’s social networks. He projects that the average white American has only one black friend, and that 75% of white Americans have entirely white social networks. (There’s an interesting debate about PRRI’s methodology, with Eugene Volokh arguing that it’s hard to estimate weak social ties by asking people about people they confide in.)

We can build on these numbers to speculate about what might be going on with Facebook and stories about Ferguson. Most people who follow Facebook believe that the company’s algorithm favors stories likely to be shared by a lot of people in your social network – Facebook favors viral cascades over surfacing novel content. If few users in your circle of friends are sharing stories about Ferguson – which is a distinct possibility if you are white and most of your friends are white – Facebook’s algorithm may see this as a story unlikely to “go viral” and tamp it down, rather than amplifying it, as it has with the ALS stories. On the other hand, if many of your friends are sharing the Ferguson story – likely if you have many African-American friends or if you follow racial justice issues – your corner of the Facebook network could be part of a viral cascade.

A new paper from Pew and Rutgers suggests another reason why Ferguson might have had difficulty spreading on Facebook. Keith Hampton and the other authors of the study found that people are acutely attuned to what conversations are happening on social networks and are unlikely to bring up topics perceived to be controversial. The users the authors surveyed were half as likely to bring up controversial topics on Facebook or Twitter as they were in face to face conversations. The exception was when they believed their friends on social networks agreed with their positions, in which case they were more likely to bring up the topic on social networks. In the case of Ferguson, this suggests that a Facebook user, unsure of whether her friends share her opinion that the police overreacted in Ferguson, might be more reluctant to post a Ferguson story on Facebook than she would be to bring up the situation in conversation. If there were a cascade of stories on Ferguson, she would have a social signal that the topic was acceptable and would be more likely to participate. On Twitter, where it’s not uncommon to follow dozens of people you don’t know well, it’s easier to interpret those social signals than on Facebook, where you are more likely to know an ethnically homogenous set of friends.

I’m far from immune to these echo chamber effects. One of my students surprised me with a link to a USA Today article reporting that more money had been raised to support Darren Wilson, the police officer accused of killing Brown than had been raised by Brown’s family. Few of my Facebook or Twitter friends were raising money for Officer Wilson, and so I was surprised to discover that a successful campaign was being held on his behalf. My ignorance of the campaign to support Wilson suggests that I have my own diversity issues in social media – if I want a more nuanced understanding of Americans’ reactions to Ferguson, I need to increase the ideological diversity of the people I follow online.


Special bonus: Jon Stewart takes the Ferguson challenge, which turns out to be utterly unlike the ALS Ice Bucket challenge.


When Being Happy is Political

The Atlantic was kind enough to run a lightly edited version of this post. I’m posting here after their publication so that this remains in my archives.


Pharrell Williams is a happy man, but he’s crying. He’s one of the most in-demand record producers in the world, and had a hand in the two hottest songs of 2013, “Get Lucky” by Daft Punk and “Blurred Lines” by Robin Thicke. While those songs were inescapable on radio and television last summer, Pharrell’s most recent hit, “Happy”, has taken a different path to prominence.

French director Yoann Lemoine and production team We Are From LA worked with Pharrell to create a unique video for “Happy”. The video is 24 hours long, and was shot all across Los Angeles, featuring dozens of celebrity cameos interspersed amongst shot after shot of people dancing happily. It took 11 days to shoot the video, though many of the shots were single takes. The video follows the course of the day in LA, with footage from dawn to dusk and through the night, with Pharrell appearing each hour.


The original “Happy” video

The video quickly spawned thousands of fan remakes, featuring workplaces, business schools, college dorms who are all happy. Faced with a viral hit, Pharrell’s label, Columbia Records/Sony Music, has turned a blind eye to possible copyright violations, and one can easily spend hours on YouTube flipping from one fanvid to the next.

There’s a special subcategory of these videos that I think of as “georemixes”. The georemix builds on the idea that the original “Happy” video is a love letter to Los Angeles, a portrait of the city’s architecture, landscapes, people and spirit, and moves the party to a new location. More than a thousand georemixes of “Happy” exist, and they portray happy people on all six continents.


Pharrell, on Oprah, crying over “Happy”

Pharrell is on Oprah, watching a compilation of these remixes that bring his song around the world, from Detroit to Dakar. In the 30 seconds of the video Oprah shows, we catch glimpses of happy Taiwanese women on a spa day, Icelanders dancing on a glacier and Londoners strutting with Big Ben in the background. Pharrell’s reaction is the one many of us have had to the remixes of his video: he cries for a long time, overwhelmed not only by his success but by the experience of watching a simple idea – film yourself being happy – as it spreads around the world.


“Happy” is not the first video that’s been georemixed. Last summer, I gave a talk at the MIT8 conference focused on remixes of PSY’s Gangnam Style and Baauer’s Harlem Shake. In researching these localized remixes, my students pointed me to Jay-Z and Alicia Keys’s “Empire State of Mind”, remixed in remarkable fashion into “Newport State of Mind”, by comics M-J Delaney, Alex Warren and Terema Wainwright. (The parody was further parodied by Welsh rappers Goldie Looking Chain, who complained that the Newport parodiers lacked local knowledge and cred.)


The original “Empire State of Mind”


“Newport (Ymerodraeth State of Mind)”

The georemix dates back at least as early as 2005, when Lazy Sunday, produced by The Lonely Island (Saturday Night Live’s Chris Parnell and Andy Samberg) was remixed into parodies like Lazy Muncie, showing midwest pride, and Lazy Ramadi, which replaces a search for cupcakes with a confrontation with Iraqi insurgents.


Lazy Munzie


Lazy Ramadi

The Lazy Sunday georemix was born out of a mock East Coast/West Coast rap beef, which quickly set the tone for georemix videos. Each response is a retelling of the core story, transposed to a new location, bragging about local landmarks and habits. While the braggadocio in these remixes is pure parody, there’s a sense in which each of these videos makes a claim to share the stage with the original. YouTube’s related videos feature means that there’s a chance that some of the 2 billion viewers of PSY’s Gangnam Style video will encounter Zigi’s “Ghana Style”, a georemix that relocates Seoul to Accra and replaces PSY’s horse dance with Ghanaian Azonto. (And if not through YouTube, viewers may encounter Zigi through the hundreds of listicles that advertise “10 Best Gangnam Style Parodies”)


Zigi’s Azonto version of Gangnam Style

I think of the georemix as a claim to attention, a way of demanding part of the spotlight that shines on a popular video. It’s a very basic demand: accept that we’re part of this phenomenon, too. In remixing Gangnam Style, Zigi sends the message that Ghana has YouTube, is clued into global cultural trends, has its own distinct sound and dance style to share with the world, and can produce videos as technically proficient as anything coming from other corners of the world. To me, “Ghana Style” reads both as lighthearted celebration of a catchy tune that truly went global, and a political statement about a world where culture can spread from South Korea to Ghana to the US, not just from the US and Europe to the rest of the world.

Of course, the georemix can also be purely political. Ai Wei Wei’s Gangnam style, titled Grass Mud Horse Style, moves the dance into his studio in Beijing and is filmed almost entirely within the walls of that compound, alluding perhaps to the artist’s frequent arrests and detentions. (If the location doesn’t set the theme, his appearance a minute into the video, spinning handcuffs certainly does.) Other georemixes take on specific issues explicitly. Consider Dig Grave Style, a protest video made by students from China’s Henan province, in which dancers rise from the earth to protest the moving of graves from villages to open land for real estate development.


Dig Grave Style

Remixing a video is a shortcut to creating original content. The script is partially written – the creativity comes from changing the lyrics and the setting. The popularity of the Harlem Shake meme (which was georemixed around the world, and saw political georemixes in Tunis and Cairo) came in part from the extremely low levels of effort required to participate in the phenomenon – simply film people behaving in an ordinary way, then dancing like madmen in strange costumes and you’ve got your localized Harlem Shake.

“Happy” benefits from this low barrier to entry. There are Happy remixes that function as shot-by-shot remakes of the short, official Pharrell video, and there are vastly more that adopt the spirit of the video and transpose it to a local context.


Loïc Fontaine and Julie Fersing deserve much of the credit for the georemixes that made Pharrell cry, though neither has made a video. Fersing, an interior designer in Nantes, began collecting georemixes of “Happy”, searching YouTube to find new material. When she’d located 21 of the videos, she turned to her husband, Fontaine, who’d begun a career in website development nine months earlier. Together, they launched We Are Happy From, a portal that now hosts 1682 videos from 143 countries.

We Are Happy From front page

We Are Happy From front page

Once the site had attracted about 50 remixes, Fontaine contacted the We Are From LA production team, who gave the project their blessing. While Fontaine had not spoken to Pharrell when I interviewed him a month ago, he felt quite confident that the project was consistent with the artist’s wishes and would survive, pointing out that Sony had not taken action to remove the vast majority of remix and parody videos posted online. Indeed, the success of the song has likely had a great deal to do with the widespread participation online, giving “Happy” an online life and prominence that no amount of radio payola could provide. (Pharrell has embraced the notion of the georemix, urging people around the world to produce their versions of the video as part of a UN-sponsored International Day of Happiness.)

We Are Happy From is simply an index, pointing to videos hosted on YouTube, Daily Motion and other platforms. While the videos have a consistent look, usually opening with a black on yellow title screen (as Pharrell’s video does), Fontaine doesn’t provide any production help or guidelines. Still, the videomakers are clearly conscious of We Are Happy From’s role in promoting “Happy” videos as a global form, as many videos feature a screencap of the We Are Happy From map.

While anyone can submit a video to We Are Happy From, not all videos appear on the map. Fersing is the curator, and she watches all videos before adding them to the map. (As of April, the couple were receiving 20-40 videos a day.) Videos that are overly commercial or connected to political or social causes don’t make the cut. Fontaine explained that some French political parties produced Happy videos as campaign materials – We Are Happy From chose not to feature those videos. An Italian version of Happy with an environmental message was also not included, nor was Porto (un)Happy, which features activists dancing through unfinished construction sites in Porto Allegre, Brazil, along with subtitles that critique government spending on public works projects. (Manaus is unhappy as well.)

I asked Fontaine why he and his wife had chosen to become active curators of the project. It was a practical decision, Fontaine explained: “They say it’s black, someone else says it’s white. How am I to judge?” Rather than evaluating the validity of political claims, he would rather focus on what he sees as the core message of these remixes: “We Are Happy From is purely about the happiness. We just want to show a simple message about being happy about where we live.”

For me, as a student of civic media, the dissident videos excluded from the We Are Happy Map are the most interesting ones. Fontaine has kindly shared the list of rejected videos with me, and I hope to spend some time this summer watching those 500 remixes in the hopes of developing an understanding of how “Happy” can work as a script for advocacy (or how videomakers think it might act as that script.) But for Fontaine and his wife, the mark of success wasn’t raising awareness for a cause or an issue – it was documenting the spread of happiness globally. When I interviewed Fontaine, he was celebrating the spread of “Happy” to Antarctica, with a video from French research station Dumont d’Urville.


The 1600 videos on We Are Happy From may not advocate for a political party or a cause, but they are “political”. When the residents of Toliara, Madagascar make their version of “Happy”, they’re making a statement that they’re part of the same media environment, part of the same culture, part of the same world as Pharrell’s LA. This assertion isn’t quite as anodyne as Disney’s “Small World After All” or the “I’d Like to Buy the World a Coke” campaign. Even with Fontaine and Fersing’s curation, we get distinct glimpses of how different it can be to be happy in different corners of the world: Happy in Damman, Saudi Arabia features wonderfully goofy men, but not a single woman. Beijing is happy, but profoundly crowded and hazy – intentionally or not, the video is a statement about air pollution as well as about a modern, cosmopolitan city.

A few weeks ago, We Are Happy From added a video from Tehran, Iran to the map. If you don’t know where the video is from, it’s unremarkable. A dozen twenty-somethings, men and women, dance on a rooftop, wear silly outfits, and wave their legs while lying on a bed. It’s remarkable only if you know that women in Iran are forbidden to appear in public without their hair covered and that men and women are prohibited from dancing together in public.


Happy in Tehran

Given context, the video is an incredibly brave statement. The young women in the video covered their own hair with wigs, keeping themselves technically in line with local Islamic law, and kept clothing around so they could cover up if seen from neighboring buildings. One of the videos stars, identified only as Neda, said, “We were really afraid. Whenever somebody looked out of a window or someone passed by, we ducked behind a door to make sure we were not seen.”


The makers of the video, forced to apologize on state television

Neda and her compatriots were right to be afraid. Six people involved with making the video were arrested and forced to appear on state television, testifying that they were tricked and duped into making the video. It is unclear what consequences the filmmakers will suffer beyond public humiliation, and a hashtag, #FreeHappyIranians is emerging to protest their detention. Pharrell, to his credit, has tried to call attention to the situation:

It’s clear from Neda’s interview with Iran Wire that the intention behind the video is precisely Fontaine and Fersing’s intention. ““We wanted to tell the world that the Iranian capital is full of lively young people and change the harsh and rough image that the world sees on the news.” They chose a middle-class Tehran home to make the point that ordinary Iranians, not just the elite, were happy, creative, modern and globally engaged. And the video, with subtitles and credits in English, was clearly created for a global audience, designed to be part of the International Day of Happiness, though it was turned in too late for inclusion: “We want to tell the world that Iran is a better place than what they think it is. Despite all the pressures and limitations, young people are joyful and want to make the situation better. They know how to have fun, like the rest of the world.”

Perhaps a video that asserts that you and your friends are part of the wider world is political only if your nation has consciously withdrawn from that world. Perhaps it’s political any time your city, your country and your culture are misunderstood or ignored by the rest of the world. We Are Happy From is cultural politics in the best sense of the word, a good-natured assertion that what brings us together is more important than what divides us. That the Tehran video has led Pharrell to a different type of tears is a reminder of how powerful and threatening this sort of statement can be.


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